Bitdefender is a cross-platform security software. It offers solutions for antivirus, anti-theft, file encryption, and more. We compiled Bitdefender reviews from around the web and found that the company has mostly positive ratings. We also compared the most popular pricing options for small business owners.
Bitdefender Customer Reviews
Ease of Use: Excellent
Customer Service: Good
Summary of Bitdefender Reviews
What Bitdefender does well:
Users who gave Bitdefender a positive review like that it’s non-intrusive and that it does not slow down their computers even as it continues to work in the background.
What Bitdefender does not do well:
There weren’t a lot of negative Bitdefender reviews, but some users felt like they were caught unaware by the software’s auto-renew function. There are also mixed reviews about the efficiency and helpfulness of customer support.
Most Helpful Positive User Review
A positive reviewer from the site Trustpilot said that it works great on both Mac and Windows. He said it’s easy to install and doesn’t negatively affect the performance of his computer. He also said that Bitdefender’s client support is awesome.
Most Helpful Negative User Review
A reviewer from Trustpilot said that before his auto-renew, he tried to find a way to opt-out of Bitdefender through Bitdefender Central. He soon discovered that there was no way to do so. After he couldn’t stop auto-renew, Bitdefender said via chat that he had to opt-out via customer support. He said that a legitimate company should not make it impossible to opt-out of a product. The delays made him feel like he was being stalled.
Other Bitdefender Reviews From Users Around the Web
Here are a few other resources for finding helpful Bitdefender reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Dec 8, 2017
Bitdefender has three variations: Antivirus Plus 2018 (basic security), Internet Security 2018 (advanced security), and Total Security 2018 (complete security solution). All variations cost $119.95 per year, but can be used on a varying number of devices.
|Antivirus Plus 2018|
|Internet Security 2018|
|Total Security 2018|
Features available for Windows on all variations include:
- Intelligent antivirus
- Advanced threat defense
- Multi-layer ransomware protection
- Free online support
- Safe browsing
- Wifi security advisor
- Online banking protection
- Anti-phishing & anti-fraud
- File shredder
- Webcam protection
Some of the features made available to Mac, Android, and iOS users via Bitdefender Total Security 2018 include:
- Adware blocker
- Secure online shopping
- On-demand & on-install app scan
- Low battery impact
- Account privacy
Customer support can be reached directly via email, chat, or tickets.