Blackbaud provides cloud solutions for nonprofit organizations, educational institutions, faith communities, healthcare organizations, and more. Its products and services include financial management, payment services, organizational management, and analytics. In this article, we cover Blackbaud reviews and pricing. Ready to get started? Visit its website.
Blackbaud pricing is not readily available on its website. Similar software and service providers have prices that range from $0 to $200 per month or $0 to 50 or more per user, per month, depending on the type and scale of nonprofit services offered.
Ready to get started with Blackbaud? Visit its website.
Summary of Positive Blackbaud Reviews
Users who gave Blackbaud a positive review said that it has a user-friendly and integrated platform. Some users also commended specific features like secure data storage, marketing and communications, and dashboards.
One user who left a positive Blackbaud review on G2 like that the platform gives them all the tools they need to manage their donors from when they’re still prospects all the way to stewarding.
Summary of Negative Blackbaud Reviews
Users who gave Blackbaud a negative review complained about the company’s poor customer support. Some of them also had issues with the reporting function not pulling enough or correct data, as well as the outdated user interface design.
One user who left a negative Blackbaud review on G2 Crowd said that she doesn’t like having to pull information from a limited set of categories instead of being given access to all of them.
Check out the list below of some of Blackbaud’s features:
- Financial management
- Fundraising and relationship management
- Grant and award management
- Marketing and engagement
- Payment services
- Social responsibility
- And more
Does Blackbaud offer training to new users?
Blackbaud University offers ongoing training opportunities depending on the user’s budget and knowledge needs. Users may explore the technology curriculum and the organizational best practices curriculum as well as Blackbaud certification and more.
Does Blackbaud also provide merchant solutions?
Blackbaud offers end-to-end payment processing, mobile payments, fraud prevention, and recurring gifts.