Bontact is a live chat solution that enables users to provide real-time and multichannel support experience to their customers. It allows users to manage phone calls, SMS, emails, messenger, LINE, WeChat, Viber, and more, all in one platform. This article covers Bontact reviews and pricing. Ready to get started? Get a free trial.
Bontact pricing depends on four paid plans: Business Lite ($30/month), Business ($53/month), Business Plus ($119/month), and Premium ($249/month). The main differences between the plans include the number of agent seats and limits to SMS and callback minutes per month, as well as access to advanced features like smart triggers, business phone line, and more.
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Summary of Bontact Reviews
As of the date this article was written (August 09, 2019), there are no up-to-date Bontact reviews online. If you are a past or current Bontact customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of Bontact’s features:
- Widget unbranding
- Unlimited call recordings and web chats
- Conversion tracking lines
- Multilanguage widget
- Callback and SMS interactions
- VIP customer service
- Mass email and SMS campaigns
- And more
What if I need more than my plan’s allotted call minutes or text messages?
Users who need more call minutes or text messages can purchase additional credits. Reach out to Bontact sales team for more details.
How is Bontact different from other live chat solutions?
Other live chat and communication tools are fragmented, limiting the breadth of communication options. Bontact delivers a multichannel communication solution that works with a CRM or third-party tools that businesses already use. This allows users to easily manage interactions without integration overhead.
Here is a list of some of Bontact’s popular integrations:
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