Booker is an online appointment scheduling software that allows businesses to manage their customers, set bookings and meetings, and monitor marketing campaigns all in one place. It also consists of tools to handle payments and manage employees. In this article, we cover user reviews and pricing. Ready to try Booker? Request for a demo.
What Booker Does Well
Users who gave Booker a positive review like that it is a one-stop-shop for all scheduling and payment processing needs. Others mentioned that the software makes it easy for them to manage their businesses even when they are off-site because they can monitor payments, view bookings, cancellations, employee schedules, and sales in real-time via their mobile devices.
“Booker is all-inclusive. There is no need to worry about merchandise versus services. Credit card processing is bundled in the service. Customers receive emails, text reminders, or both. My younger clients love the online booking and cancellations as well.”
– Toni
What Booker Does Not Do Well
Users who gave Booker a negative review said that their customer service needs a lot of work, adding that most requests are not handled properly and that promises are not followed through. Some users added that while their support team is easy to reach and generally nice, their competence and ability to handle queries and complaints leave a lot to be desired.
“The system crashed too often. The reports could also be more business savvy, and memberships and customer service weren’t flexible.”
– Genice Brown
Booker Pricing
Booker offers three subscription plans, all billed annually: Essential ($125/month), Accelerate ($195/month), and Ultimate ($395/month). The main differences between the plans are the customization features, such as SMS/text appointment confirmations and a branded mobile app.
| Plans | ($/Month) | ||
|---|---|---|---|
| Essential | |||
| Accelerate | |||
| Ultimate |
Booker’s plans are based on a flat-rate pricing scheme, regardless of how many staff you have. If you are located outside of the U.S. or would like month-to-month contracts, you may contact their sales team for pricing options.
Ready to try out Booker? Request for a demo.
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Booker Features
Check out the list below of some of Booker’s features:
See Features
Booker FAQ
I have branches across the country. Does Booker allow a multi-location setup?
See Answer
What is the advantage of adding Booker’s integrated credit card processing service to my package?
See Answer
Popular Integrations
Here is a list of some of Booker’s popular integrations:
View Integrations
Booker Alternatives
Not sure if Booker is the right fit for you? Read our reviews of all top appointment scheduling software providers or check out one of these three Booker competitors.
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Leave a Review
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Gonzalo Delgado
Review SourceOrganic
It is the ideal app when searching for a file, reading it, editing it and saving it. It does not have any inconvenience when a specific work is done which makes it favorable and useful to deliver documents
We are very pleased with this software and until now we have not encountered any problems or problems with the software. recommendable
We would like you to have more variety of options and a slightly more extensive configuration to see the program from other angles, and allow other varied functions
Abelardo Jose Gonzalez Soto
Review SourceOrganic
It is one of those applications that can do almost everything for you and save you a lot of work, everything you want to do, in this aspect, such as organizing a meeting.
It is not as easy to manage as it might seem, new users will need to familiarize themselves with the Booker options and configure them successfully without any errors.
Its complexity that always makes the doubts appear although this is of little importance because once you learn to use this application, everything will be easier for you.
Kali Biernbaum
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
When it comes to the basics of what every spa and/or salon needs, Booker has it all covered. The appointment book is easy to use, you can create memberships and even send auto emails when a service is scheduled, confirmed or completed. Customer service has always been very quick to respond, as well!
The reporting functionality has been less than stellar. If you try to pull information from a larger date range, often the system times out. There are times when I look at two different reports that are showing some of the same content and the numbers vary. It also does not go as in depth on the membership side of things. You can’t attach a dollar amount to a membership, rather it must be a service.
I wish I had known the reports weren’t as in depth as we’d like. I also wish the memberships could be customized more since that is a huge part of our business.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Candace Cootz Lovell
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
This software is amazing for keeping a schedule organized for my staff and my clients. With a comfortable and relaxing environment starting with scheduling to when they arrive that is very important goal for us. I have yet to use all of the benefits but I look forward to growing with my company and utilizing every aspect of this software to help my company and customers.
Biggest issue is with server and connections. I find this is common for most softwares but this company should always stride to improve and make it better for accounts and their customers.
Nothing specific. Always good to do research before investing in any product.
Todd Billig
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Great scheduling program, with POS system. Easy to use and offers all the features of more expensive systems.
Some glitches and bugs in the software can be a nuisance. There are workarounds for some of the issues, but they are slow on correcting these issues.
If phone support was handled by the actual company or an overseas call center less familiar with the software.