BookingBug is an appointment setting software that caters to a wide range of business industries including fitness, rentals, temp jobs, and more. The software allows users to schedule appointments, events, classes, or courses. We compiled user reviews from around the web and determined that BookingBug has a mix of positive and negative reviews. We also compared the most common pricing options for small business owners.
BookingBug Customer Reviews
Ease of Use: Average
Customer Service: Excellent
Summary of User Reviews
What BookingBug does well:
According to the positive reviews online, users enjoy using BookingBug because of its customizable booking features such as templated appointments, sessions, and events. Others mentioned how convenient it was to distribute coupons and discounts through the application.
What BookingBug does not do well:
According to the negative reviews of BookingBug online, they sometimes get complaints from their clients about the user interface. Some mentioned that there was no flexibility in adjusting appointment start times and rescheduling sessions. Reviewers also made numerous complaints about the low quality of the mobile application.
Most Helpful Positive User Review
According to a user who gave BookingBug positive feedback on TrustRadius, he liked how easy it was to set up courses using the software. He finds the pre-designed templates convenient because it automatically sets up the details of his appointments. He is also pleased that BookingBug lets clients create their accounts so they can easily rebook appointments or courses for another time.
Most Helpful Negative User Review
According to one user who gave BookingBug negative feedback on Capterra, he feels that the software needs to improve its features on the customer’s view of the interface. He says that his clients can’t see upcoming classes, but he can. He also says that he can’t change the dates once a course is booked or modify its schedule. He dislikes using the mobile application as well.
Other BookingBug User Reviews From Around the Web
Here are a few other resources for finding helpful BookingBug customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average ratings as of October 20th, 2017
BookingBug has three pricing plans — Solo, Small, and Medium. Their prices range from $19.95 to $69.95 per month. The main differences between the plans are the number of staff who can access the platform, the resources users can offer (such as venues, services, etc), and the number of services/events a user can host per month.
Other BookingBug features include:
- Appointment Scheduling
- Configurable Events
- Dynamic Queue Management
- Outlook Integration
- Salesforce Integration