Which Appointment Scheduling Provider Is Right For You?
Booksy offers two different plans: Flexible ($29.99 per month + $10 per additional staff member) and Unlimited ($119.99 per month for unlimited staff members). Both plans include the same features—the only difference is the unlimited number of staff that can access the account under the Unlimited Plan.
Cost for Additional Users
None; unlimited user allocation
Both plans offer Booksy’s fundamental features, including unlimited bookings and clients, a booking dashboard, calendar management, reminders and notifications, staff management, staff commission, point-of-sale (POS), and more.
Each plan also comes with an allocation of 500 free text messages, after which users have the option to purchase additional text messages for $0.04 per message.
Booksy’s entire pool of features can be accessed by all users and here are some of the things it has to offer:
- Bookings dashboard
- Calendar management
- Reminders and notifications
- Mobile staff and client apps
- Staff management
- Inventory management
- Mass emailing and text messaging tool
- Point-of-sale (POS) functionality
- Mobile payment processing
- Business reporting features
Here is a list of some of Booksy’s popular integrations:
Summary of Positive Reviews
Booksy reviews are mainly positive with a lot of users saying that its simplicity is instrumental in helping them manage and run their business easily. One of the most recurring positive comments is the ease of managing bookings—for both the business owner and the client. A lot of users said that they received positive feedback from their customers who used the mobile app to book their salon appointments. Users also said that it only takes minutes to set up an account and get it running, allowing them to focus more on improving their services and helping more clients. Overall, they find the software reliable and a great tool in streamlining their daily business operations.
Summary of Negative Reviews
While most users love Booksy, some also left suggestions for improvements. A few users experienced glitches when using the app such as appointments being bumped off the following day due to overbooking without giving a clear notification. There were also negative comments on the wiring of payments made through the app, with one client saying that the app debits their clients’ account immediately, but takes a couple of days to reflect on their account. It is notable, however, that negative reviews are rare and users like the software in general.
Ease of Use
A lot of users said that the system is easy to use and that it has made running their business simple and uncomplicated. Users like the fact that they don’t need to have extensive training or technical background to understand how the program works. A lot of them also highlighted that the ease of use goes both ways—the business owner and their clients.
There were quite a few direct mentions about the customer support team being excellent and highly reliable. Users said that the customer support team is consistently friendly, quick to respond, and helpful. Most users gave a 5-star cutomer support rating.
Industry and Business Size
We compiled user review data from across the internet to look at the typical ratings breakdown for users of Booksy. Here are some key takeaways from that data.
- 93% of users rated it four stars or above
- Less than 4% of users rated it two stars or lower
- Most common business size is one to 50
What happens when the free trial ends?
Just before a user’s trial ends, they will receive an email notification reminding them about it. To continue using Booksy, they will be given several payment options to set up a paid subscription, after which accounts and access without a subscription will be deactivated by the system. However, users can always reactivate their account by subscribing to the service again.
Where can users access Booksy?
Booksy can be accessed via a web browser, a tablet, or through mobile devices, including iOS, Android, and Windows.
What features are available during the free trial period?
Interested users will be given unlimited access to try all of Booksy’s features within the 14-day free trial period.
Our Top Appointment Scheduling Software Picks
If you aren’t sure if Booksy is right for you, this article on the Best Appointment Scheduling Software is a review of our top three choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, features, and customer support.