Bpm’online is a highly customizable cloud-based CRM solution for marketing, sales, and service automation. It enables users to manage the customer journey from lead generation and sales to ongoing customer service or account maintenance. In this article, we cover user reviews and pricing. Ready to try Bpm’online? Get a free trial.
What Bpm’online Does Well
Users who gave Bpm’online a positive review said that it has high-level customization capabilities. Some of them also commended the excellent customer service.
“Intuitive interface makes it so easy and enjoyable to work with the system. Any user can learn and start using the application fast. It saves you a lot of time since your staff adopts new software faster. Additionally, it is the efficiency that we gained thanks to the unique and powerful tools for customer management with BPM engine. This engine made the work of our staff much easier and more efficient. It saves a lot of time and minimizes errors.” — Jackson Owino
What Bpm’online Does Not Do Well
As of the date this article was written (01/03/19), there are very few negative Bpm’online user reviews online. Some users suggested expanding its integrations.
Bpm’online offers customized pricing depending on the number of contacts, emails, and users. The minimum annual purchase volume is at $3,000/customer/year. Add-ons, connectors, as well as support or training services, can be purchased separately.
Ready to try Bpm’online? Get a free trial.
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Check out the list below of some of Bpm’online’s features:
- Accounts and Task Management
- Contact Management
- Leads and Opportunities Management
- Performance Reporting and Analysis
- Customizable Workflows Processes
How is Bpm’online different from other CRM providers?
What types of support does Bpm’online provide for its users?
Here is a list of some of Bpm’online’s popular integrations: