BPO American is an enterprise-level virtual telecommunications company. Its key features include an inbound and outbound contact center, instant answering service, web chat, email, and more. In this article, we cover its pricing information. Ready to try BPO American? Get a free trial.
Summary of BPO American User Reviews
As of the date this article was written (01/23/19), there are no user reviews of BPO American online. If you are a past or current BPO American customer, leave a review to help other business owners who are deciding whether or not to use the company.
BPO American Pricing
BPO American’s answering service has a free plan and seven paid subscription options: Basic ($29/month), Tier 1 ($89/month), Tier 2 ($109/month), Tier 3 ($139/month), Professional ($229/month), Professional Plus ($369/month), and Custom Package ( priced). The main differences between the plans are the minutes included and the charge per minute overage.
BPO American also offers customized call center solution packages. Interested users may contact their sales team directly to request for a quotation.
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BPO American Features
Check out the list below of some of BPO American’s features:
- 24/7 Answering Service
- Inbound Call Center
- B2B Outbound Call Center
- Web Chat and Email
- SMS Text Response
- Toll-Free Numbers
- Online Reporting
- Full Scripting Assistance
- Dedicated Project Manager
- Call Recording
- HIPAA and PCI Data Security Compliance
BPO American FAQ
Does BPO American provide bilingual agents for its clients?
Does BPO American have a contingency plan in case of utility service outages?
Can BPO American clients listen in remotely to calls?