Brightpearl is an inventory management software designed for retailers who have multiple sales channels. The software is capable of automated inventory management, order fulfillment, and shipping, as well as accounting. We compiled user reviews from around the web and found that Brightpearl has mainly positive reviews. We also compared the most common pricing options for small business owners.
Brightpearl Customer Reviews
Ease of Use: Fair
Customer Service: Excellent
Summary of User Reviews
What Brightpearl does well:
According to the positive reviews online, users like Brightpearl because they can access it from anywhere. Others love that they can let their employees access the platform. Some said they enjoy how almost everything can be automated — from reports to order fulfillment.
What Brightpearl does not do well:
Users who gave negative reviews of BrightPearl online complained about the slow transfer of updates from integrated applications, which leads to down times for their business. Some users dislike that it takes them several clicks to accomplish a task within the software.
Most Helpful Positive User Review
According to a user who gave Brightpearl positive feedback on Software Advice, he enjoys using Brightpearl because of its automation. He likes how the data he needs is instantly available each time. He also finds it convenient that he can keep track of everything that’s happening with his business with a single software.
Most Helpful Negative User Review
According to one user who gave Brightpearl a negative review on G2 Crowd, the transfer of updates from his Bigcommerce store to his Brightpearl account can sometimes be slow, which is affecting his business because it takes a day or two for operations to go back to normal. He also finds it cumbersome that some tasks within the software require several clicks to accomplish.
Other Brightpearl User Reviews From Around the Web
Here are a few other resources for finding helpful Brightpearl customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average ratings as of October 25th, 2017
Brightpearl does not publish their prices on their website, but according to a third party source, their prices start at $375 per month for 3 users. They offer customizable pricing plans depending on the needs of the business.
Brightpearl features include:
- Inventory Management
- Order Processing
- Supply Management
- Fulfillment Services
- Multichannel Access
Compare Brightpearl Competitors
Not sure if Brightpearl is the right inventory management software for you? Check out our comparison of three top inventory management software.