Buffer is a social media management program that allows businesses to manage multiple social media accounts in a single platform. The program allows users to schedule their posts and track the performance of their content. We compiled Buffer reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
Buffer Customer Reviews
Summary of Buffer Customer Reviews
We scoured hundreds of available reviews online and determined that Buffer has generally positive ratings. Here’s what we found:
What Buffer does well:
Users who recommend Buffer said that they like being able to schedule their posts in advance and manage all their social media profiles in one place. A lot of users also like the insights and analytics provided by Buffer as it greatly helps in improving the quality of their posts.
What Buffer does not do well:
Users who left negative reviews of Buffer said that they experience occasional glitches in the system which messes up their social media schedule. Some users also complained about not being able to tag other accounts on Facebook when creating posts using the platform.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that he likes the analytics capability of Buffer which helps him improve as a social media manager. He also appreciates that Buffer saves his posts so that he can go back and repost content that were successful and have a previous high engagement rate. Buffer also helps him give analytics and data to his clients so that he can show them tangible progress in terms of their investment on social media.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that her only complaint is Buffer’s inability to tag pages on Facebook. This makes it difficult to bring others into the conversation on her clients’ pages, which are generally in the early stages of growing their community and are mostly in the process of looking for any opportunity to grow and increase awareness among Facebook users.
Buffer Reviews From Users Around the Web
Here are a few other resources for finding helpful Buffer reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: August 25, 2017|
Buffer has three subscription plans most suitable for small business owners ranging from $0 to $99+ per month depending on the features of each plan. The main differences in the plans are the number of user accounts and social profiles that can be plugged into the system and the limit of posts per month.
|Social Media Accounts|
|Posts per account/per month|
All three plans include posting to the five fundamental social media channels including Twitter, Instagram, LinkedIn, Google+, and Instagram. All plans also include the Buffer browser extension, iOS and Android apps, image creator, video + GIF uploader, and link shortening and tracking.
The Awesome and Business Plans include Pinterest as an additional social media platform. Both also include calendar scheduling which allows users to schedule their posts in advance.
Only the Business Plan include social media analytics and reporting. The starting price is $99 and can increase up to $399 depending on the number of social media accounts and users.
New users have an option to try the Awesome Plan for free for 7 days and the Business Plan for 14 days.