Callcap is a call tracking and monitoring solution that helps businesses deliver excellent customer experiences. Its features include call recovery, call forwarding, outbound marketing, text platform, and more. In this article, we cover user reviews and pricing. Ready to get started with Callcap? Visit its website.
What Callcap Does Well
As of the date this article was written (01/16/19), there are very few positive Callcap user reviews online. One user said that the call recording feature helps him monitor the performance of his agents more efficiently which also helps improve their overall sales.
What Callcap Does Not Do Well
There are no up-to-date negative user reviews of Callcap online. If you are a past or current Callcap customer, leave a review to help other business owners who are deciding whether or not to use the software.
Callcap offers three subscription plans: Select ($29/user per month), Professional ($149/user per month), and Enterprise (custom priced). The main differences between the plans include the allocation of local and toll-free numbers, call duration limit, and text message limit.
($/User per Month)
Callcap charges for additional usage on Select and Professional plans: $5 for every local or toll-free number, $.05 per minute, and $.05 per SMS.
Ready to get started with Callcap? Visit its website.
Top Call Tracking Pick from Fit Small Business
Best Call Tracking Software in 2018 — Call tracking software allows you to identify where your phone leads are coming from — whether it’s a print ad, an online ad, or link from another website. In this guide, we compared the best call tracking software in terms of price and features.
Check out the list below of some of Callcap’s features:
- Call Tracking, Monitoring, and Recovery
- Call Forwarding
- Phone Number Routing
- Call Reporting and Analytics
- Local and/or Toll-Free Numbers
- Outbound Marketing
- Text Platform
- Number Features
- Customer Demographics
- Website Conversions Tracking
- Blacklist Spam and Telemarketers
- Fraud Detection
- Secure and PCI Compliant
- Expert Call Evaluation
- Customized Scorecards
- Campaign Performance
- ROI Reporting
How can Callcap’s call tracking feature help with the user’s advertising campaigns?
How can Callcap help users identify sales opportunities?
What industries can benefit from Callcap’s services?
Here is a list of some of Callcap’s popular integrations: