Campaign Monitor is an email marketing software that allows small business owners to automate their email marketing campaigns. We compiled Campaign Monitor user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of top email marketing software, read our email marketing buyer’s guide.
Campaign Monitor Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that Campaign Monitor has generally positive ratings. Here’s what we found:
What Campaign Monitor does well:
Users who gave Campaign Monitor a positive review said that it is easy to import and organize lists in the platform — which makes sending campaigns easier. Users were also pleased with the simplicity of the drag and drop technology, the seamless third-party integration (such as with Salesforce), as well as the superb customer service and good pricing structure.
What Campaign Monitor does not do well:
Users who gave Campaign Monitor a negative review said that website’s design needs improvement as it looks boring, while others find it confusing and inconsistent. Other users said that issues with some features must be addressed to enhance the platform — such as the ineffective delivery time optimizations and the email’s visual customization (font size, image).
Most Helpful Positive User Review
One user who gave Campaign Monitor a positive review on Capterra said that he has been using Campaign Monitor for over 10 years. He is impressed with the email marketing software’s great user interface, simplicity, and usability. Even though he believes there are small issues that need to be improved, he still considers it as a valuable low-cost email marketing solution.
Most Helpful Negative User Review
One user who gave Campaign Monitor a negative review on G2 Crowd said that some of its optimization functions need improvement — like the “Let us optimize the send time for you” — as it does not provide the user an idea of when it will actually be delivered.
Campaign Monitor User Reviews from Around the Web
Here are a few other resources for finding helpful Campaign Monitor customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 18, 2017|
Campaign Monitor Pricing
Campaign Monitor offers three packages: Basic, Unlimited, and Premier. Prices for each package vary depending on the user’s number of subscribers. For business owners with a small list of up to 500 subscribers, the Basic plan costs $9 monthly, the Unlimited plan is $29 monthly, and the Premier plan is $149 monthly.
|Price for 500 subscribers|
|Price for 2,500 subscribers|
|Price for 5,000 subscribers|
|All core email marketing features|
|Unlimited spam testing|
|Time zone sending|
|Send Time Optimization|
|Advanced link tracking|
If you have more than 5,000 subscribers, you can check Campaign Monitor’s website for corresponding fees.