CareCloud is a cloud-based practice management solution for medical professionals. It features electronic health records (EHR), appointment scheduling, e-prescribing, claims management, medical billing, payment processing, reporting, a patient portal, and more. We compiled user reviews from around the web and determined that CareCloud has a mix of positive and negative ratings. We also cover the pricing options available.
CareCloud Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of User Reviews
What CareCloud does well:
Users who recommend CareCloud like that it is accessible and intuitive. Customers said that the software makes it is easy to schedule appointments and check patient information.
What CareCloud does not do well:
Users who gave CareCloud critical feedback said that the system is sometimes slow to respond and that it can be a bit tedious to use at times.
Most Helpful Positive User Review
A user who gave CareCloud a positive review on Capterra said that the software is extremely user-friendly. She mentioned that it is now easier to schedule, reschedule, and bill patients. She also likes that the system offers reports that are easy to run and include charts and graphs of useful information.
Most Helpful Negative User Review
A user who gave CareCloud a negative review on Capterra reported that the software sometimes runs slowly or has too many glitches that cause it to freeze. He also said that there are too many buttons to click individually to perform certain tasks.
CareCloud offers four paid plans. Central plan costs $349/provider/month, Charts plan costs $379/provider/month and Complete plan costs $629/provider/month. With the Concierge plan, Carecloud takes 3-7% share of the practice collections. The software features appointment scheduling, insurance verification, medical billing, analytics and reporting, e-prescribing, E/M coding, patient portal, and more.
Practice Management (PM)
Electronic Health Records (EHR)
PM & EHR
Revenue Cycle Management
|Price Per Provider Per Month|
of the practice collections
|Analytics & Reporting|
|Clinical Task Management|
|Designated Client Manager|