CDC Software is a cloud-based computer-telephony integration software that provides customer service agents with actionable caller data. Its features include custom reporting, click2call, voice mail integration, call metrics integration, and more. In this article, we cover CDC Software reviews and pricing. Ready to get started? Visit its website.
CDC Software Pricing
CDC Software pricing is based on an annual subscription plan that starts at $25 per user, per month. Companies with more than 50 users may call CDC Software’s sales team to inquire about volume discounts. CDC Software also offers professional services that range between $175 and $225 per hour.
Ready to get started with CDC Software? Visit its website.
Top CDC Software Alternative 2019
Summary of CDC Software Reviews
As of the date this article was written (Aug 7, 2019), there are no CDC Software reviews available online. If you are a past or current CDC Software customer, leave a review to help other business owners who are deciding whether or not to use the product.
Top Call Center Software Picks From Fit Small Business
6 Best Call Center Phone Systems for 2019: Call center phone systems help call and contact centers answer, route, and manage phone calls. In this guide, we looked at a variety of call center phone systems and compared them by price, features, and ease of use.
CDC Software Features
Check out the list below of some of CDC Software’s features:
- Custom reporting
- Jobs engine
- Call recording integration
- Call metrics integration
- Voicemail integration
- And more
CDC Software FAQs
How does CDC Software help streamline customer outreach?
With CDC Software’s CTI screen pop feature, the customer’s name, location, service history, and other relevant information are delivered to agents even before the call connects. Further call information is automatically archived in the CRM as soon as the call is finished.
What professional services does CDC Software offer?
Professional services include custom connectors for the CDC platform, custom configuration of the platform’s features, softphone development and implementation, and general system integration and development.
Here is a list of some of CDC Software’s popular integrations: