Centiment is an online software that enables companies to measure market sentiment through surveys. It uses a unique system profile and manages respondents so that users can easily target almost any demographic. We compiled Centiment user reviews from around the web and determined that it has generally positive ratings.
Summary of Centiment User Reviews
What Centiment Does Well
Users who gave Centiment a positive review said that they like that it is easy to create customized surveys because of its user-friendly platform. They also mentioned that their customer service team is very responsive and helpful.
What Centiment Does Not Do Well
Users who gave Centiment a negative review said that they did not find any major issue with Centiment. However, some suggested that the company should be more upfront about its pricing.
Most Helpful Positive User Review
One user who gave Centiment a positive review on G2 Crowd said that he found the software to be outstanding in terms of customer service, user-friendliness, timeliness, budget, and the quality of final deliverables. He also added that Centiment’s support reps are helpful and flexible.
Most Helpful Negative User Review
One user who left a review of Centiment on Trustpilot said that while she doesn’t have any complaints about Centiment’s platform, she hopes that the company would be more clear about its pricing from the start.
Centiment offers customized pricing for its services. Rates are determined based on sample size, survey length, and targeting, and are billed per response. Apps similar to it have prices that range from $17 to $120 per month, depending on the features included. Interested users need to contact their customer support team to get a quote.
Top Survey Software 2019
Check out the list below of some of Centiment’s features.
- Survey Building
- Data Collection
- Data Analysis
- Detailed Reports
Helpful Survey Software Resources
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Where are Centiment’s respondents located?
All of Centiment’s respondents are located in the United States.
How long would it take to collect responses for a typical survey?
It usually takes less than a week for surveys to be completed.
How can I be assured that the responses collected are real and accurate?
Centiment has a straightforward screening process for its responses. It also continues to monitor them after recruitment by checking completion times and asking some test questions. Suspicious activity is flagged, and users who provide inaccurate information are banned.
Centiment Overview Video
This video provides an overall background on what Centiment can do to help businesses improve their customer relationships and increase their sales.
When choosing a survey software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Centiment’s popular integrations:
Top Centiment Alternatives
Not sure if Centiment is the right fit for you? Read our reviews of all top survey software providers.