Chargify is a recurring billing and invoicing software for small businesses. We compiled Chargify reviews from our website and available reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top invoicing software, read our invoicing software buyer’s guide.
Chargify Customer Reviews
Overall Experience: Good
Customer Service/Reliability: Great
Summary of Chargify Reviews
We scoured reviews online and found that Chargify has mostly positive ratings. Here’s what we found:
What Chargify does well:
Users who gave Chargify a positive review liked that the service was very flexible and convenient to use.
What Chargify does not do well:
A few users who gave Chargify a negative review said the reporting functionalities could be improved.
Most Helpful Positive User Review
A positive review from the review site Capterra highlighted how Chargify allowed them to create customizable product options and pricing with the API. They also liked the professionally designed invoices and billing statements as well as the easy to use interface and monthly dashboard. They said they were able to use the API to allow their customers to change their plan, enable one-time add-ons, and update their payment method on file all within the interface.
Most Helpful Negative User Review
One negative reviewer on Capterra mentioned that Chargify’s reporting is weak, especially on metrics for managing recurring revenue businesses, such as monthly recurring revenue, churn rates, average revenue per account and more. They said they had to use 3rd party applications with imported Chargify data to get these reports.
Other Chargify Reviews From Users Around the Web
Here are a few other resources for finding helpful Chargify reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: July 4, 2017|
Chargify offers two plans that range in price from $149 – $299 per month + 1.2% of revenue for all card transactions. Some of the main differences between the plans are their offline and invoice billing features, as well as each plan’s scalability with a growing business.
|Offline/Non-card Transaction Fee (Does not incur 1.2% revenue)|
$1/transaction in excess
(Full list here.)
Chargify is one of the more costly invoicing software, with the most basic plan starting at $149 per month, which will set a small business back almost $1800 a year not including the revenue percentage incurred every month. However, for businesses that rely mostly on recurring billings and subscription based services, they offer a useful and convenient solution.
Multiple currency transactions are accepted by Chargify. They also have a wide range of payment gateway options with their 300 available integrations. Note that this means any additional costs incurred per transaction will vary depending on the payment gateway a client chooses.