Chartbeat is an analytics tool that monitors visitor interactions with a website’s content. It does not just measure page views as it focuses more on analyzing content engagement and then relays this information to its users, helping them improve content quality and identify what type of content they should produce. In this article, we cover user reviews. Ready to try Chartbeat? Contact their support team for more information.
What Chartbeat Does Well
Users who gave Chartbeat a positive review said that the software’s heat map is very helpful in determining which content is trending. Other users commented that the platform provides real-time insights to let them know what their community is thinking.
One user who gave Chartbeat a positive review on G2 Crowd said that the tool gives her up-to-date information on what type of content her readers are responding to and that it shows which part of their content her readers focus on the most. She mentioned that it helps her create viral content that her readers love and find useful.
What Chartbeat Does Not Do Well
Users who gave Chartbeat a negative review complained that sometimes, the platform freezes and the numbers don’t refresh as quickly as they should. It is notable, however, that most users are quite satisfied with the app and don’t have many complaints.
One user who gave Chartbeat a negative review on G2 Crowd said that there were times when he had to contact customer support because the app hung. However, he did say that their support team was quick to respond and solved the matter in just a few minutes.
Chartbeat offers three products, Reporting, Dashboards, and Optimization, which they offer custom priced depending on a publisher’s audience size. However, according to a third-party site, Chartbeat pricing starts at $7,000/year.
Ready to try out Chartbeat? Contact their support team for more information.
Check out the list below of some of Chartbeat’s features:
- Editorial Reporting
- In-Page Analytics
- Heat Map
- Multiplatform Tracking
- Mobile App
- Dedicated Support and Training
- Video Analytics
- Real-Time Audience Attention Data
Who uses Chartbeat?
What mobile devices does Chartbeat support?
Here is a list of some of Chartbeat’s popular integrations: