Chatbox is an integrated messaging platform that allows businesses to create, automate, and deliver personalized conversations across chat, text, and social channels. It features six key technologies including omnichannel, automation, instant apps, integrations, agent tools, and analytics. In this article, we cover Chatbox reviews and pricing. Ready to get started? Request a demo.
Chatbox pricing is not published on its website. Pricing for similar providers costs $0-$50/agent/month for apps with basic features; while the more extensive ones cost $150 to $250/agent/month. Interested users may contact its sales team to obtain fees and pricing information.
According to its website, Chatbox pricing model is based on usage scales per monthly active customers. Usage fees are triggered when the platform is utilized to communicate with a customer on a given calendar month. Users only pay for the customers they communicate with regardless of the number of agents.
Ready to get started with Chatbox? Request a demo.
Top Chatbox Alternatives 2019
Summary of Chatbox Reviews
As of the date this article was written (August 19, 2019), there are very few up-to-date Chatbox reviews online. Some users find it convenient to use and said that it makes it easier for them to interact with customers. Others reported experiencing constant service downtimes, especially during the operation’s peak hours.
Top Live Chat Picks From Fit Small Business
6 Best Live Chat Software for Small Business: Live chat software and live chat apps let service and sales teams engage with website visitors and customers in real-time. Read on for our review and comparison of our six best software options as well as the best overall in terms of cost, ease of use, and features.
Check out the list below of some of Chatbox’s features:
- Instant apps
- Agent tools
- Global localization
- Enterprise-grade encryption
- And more
Who are the typical users of Chatbox?
Chatbox caters to customers in various industries including financial services and insurance, online education, travel and hospitality, real estate, field services, referral services, political campaigns, and more.
What size of companies is Chatbox ideal for?
Chatbox is ideally suited for businesses who need personalized messaging at scale with over 5,000 unique customers per month.
Here is a list of some of Chatbox’s popular integrations:
- Smooch by Zendesk