ChiroTouch is an electronic health records (EHR) and practice management solution designed for the chiropractic industry. It features appointment management, claims management, billing and invoicing, patient account management, reporting, and more. We compiled user reviews from around the web and determined that ChiroTouch has a mix of positive and negative ratings. We also cover the pricing options available.
ChiroTouch Customer Reviews
Ease of Use: Fair
Customer Service: Average
Summary of User Reviews
What ChiroTouch does well:
Users who recommend ChiroTouch said that the system is easy to learn and use. Customers mentioned that scheduling and documentation works great and that it is patient-friendly.
What ChiroTouch does not do well:
Users who gave ChiroTouch negative feedback said that the system looks and feels outdated. Customers also complained about hidden fees and inconsistent quality of customer support.
Most Helpful Positive User Review
A user who gave ChiroTouch a positive review on G2 Crowd said that the software is user-friendly. She said that you can learn the system quickly even if you have no experience in the medical field. She also likes that the program is customizable.
Most Helpful Negative User Review
A user who gave ChiroTouch a negative review on Capterra reported that almost everything has an add-on charge. He didn’t like that he must pay an additional charge for better billing systems/money collection and intake procedure. He also mentioned that the interface, navigation, reports, uploading forms, communication with other software, etc. feels 10-15 years behind.
Other ChiroTouch User Reviews From Around the Web
Here are a few resources for finding helpful ChiroTouch customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: November 20, 2017.
ChiroTouch costs $249 per month. There is a one-time setup fee (undisclosed on their website) and a minimum 12-month agreement required to start a subscription. There is no extra cost per user, provider, or workstation. The system features EHR, patient management, billing, scheduling, reporting, self check-in, mobile apps and iPad integration, HIPAA-compliant documentation, and more.