CloudCall is a VoIP that provides businesses with telecommunication solutions by integrating phone communications directly into your CRM system. Its features include call recording, automatic call distribution, and conference calls, among others. In this article, we cover CloudCall reviews and pricing. Ready to get started? Book a demo.
Summary of Positive CloudCall Reviews
Users who gave positive CloudCall reviews like that its interface makes it easy for them to automate call management. They also mentioned that calls are rarely dropped and of consistently high quality.
One user who gave CloudCall a positive review on Capterra commented that the software helps his business save time by removing the need to perform manual dialing and call recording.
Summary of Negative CloudCall Reviews
Users who gave negative CloudCall reviews complained that the customer support team is inefficient. They also said that the software’s Admin Portal is difficult to use.
One user who gave CloudCall a negative review on Capterra mentioned that he finds it difficult to contact its customer support because the team seems to be constantly understaffed. He also mentioned that the site’s chat function is always delayed.
CloudCall offers three types of plans: Pay As You Go (starts at $11.75/user/month), 2,000 Minutes (starts at $24/user/month), and Unlimited (starts at $35/user/month). These three plans are further divided into three pricing tiers based on the number of included features. However, all this information is per a third-party site.
Ready to get started with CloudCall? Book a demo.
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Check out the list below of some of CloudCall’s features:
- Automatic Call Distribution
- Calling Groups
- Call Recording
- CloudCall Portal
- Call Reports
- Conference Calls
- CRM Integration
Does CloudCall have a mobile app?
Yes, it does. You can download the CloudCall app from the App Store and the Play Store.
Does CloudCall offer training?
Yes, it does. You may access the CloudCall Academy e-learning center through CloudCall’s homepage.
Here is a list of some of CloudCall’s popular integrations: