Club Automation is a gym management software built especially for health studios and wellness centers. Its features include front desk management, member management, class scheduling, and accounting. In this article, we cover user reviews. Ready to get started with Club Automation? Request a demo.
What Club Automation Does Well
Users who gave Club Automation a positive review said that the program is easy to use because of its intuitive layout. They cited the convenience of having a centralized system to manage their entire business operations. Users also commended the frequent system updates and reliable customer support.
One user who gave Club Automation a positive review on Capterra said that he loves the ease of use and the option to go paper-free through the app. He said that they are able to track everything in their system, including event registrations, fitness programs, memberships, personal training schedules, and more. He shared that having complete visibility and being on top of everything has helped them grow their overall business.
What Club Automation Does Not Do Well
There are very few up-to-date negative reviews on Club Automation as of this writing. Some users complained about bugs and mentioned difficulties in extracting reports. It should also be noted that while some users commended the reliability of the customer support, others complained about its poor quality.
One user who gave Club Automation a negative review on Capterra said that while the customer support started out great, they now miss the feeling of working with representatives that really understand their needs — saying that they’ve been transferred to multiple agents in a span of 18 months. He also cited encountering occasional bugs and glitches that disrupt their usage of the software.
Club Automation Pricing
Club Automation doesn’t publish its pricing information online. Fees for similar providers have monthly fees that cost around $30-$100 for apps with basic functionalities, while more extensive ones cost around $500-$1,000. Pricing depends on the number of gym members, the number of locations, and features included.
Ready to get started with Club Automation? Request a demo.
Club Automation Features
Check out the list below of some of Club Automation’s features:
Club Automation FAQ
How can Club Automation help owners engage with their customers better?
Club Automation has a Communication Center feature that enables users to send targeted messages to members to ensure that they are properly informed and notified of any fitness center updates. It also allows them to distribute marketing emails, SMS notifications, reservation reminders, and billing alerts.
Are gym or health club members able to access their account information through the platform?
Yes. There is a member portal that enables members to sign up for specific classes or make equipment reservations. Through the portal, they are able to check their account info and profile settings, and even settle membership payments.