Coconut Software (formerly Coconut Calendar) is a cloud-based appointment scheduling software designed to deliver enterprise-level booking solutions. Its features include automated appointment reminders, multi-location management, role-based access control, and reporting. We compiled Coconut Software user reviews from around the web and determined that it has generally positive ratings.
Summary of Coconut Software User Reviews
What Coconut Software Does Well
Users who gave Coconut Software a positive review commended the platform’s ability to adjust to their business needs. They also said that the software is intuitive and easy to use.
What Coconut Software Does Not Do Well
There weren’t a lot of negative reviews about Coconut Software. However, some users think that the reports could be more insightful. Some of them also complained about system errors, such as delays in receiving reminders and charging issues with its Stripe integration.
Most Helpful Positive User Review
A user who left a positive review of Coconut Software on Capterra said that the software has helped them develop a more efficient booking process. According to her, it allows their customers to conveniently book online and receive automated appointment reminders — which simplified and streamlined their operations.
Most Helpful Negative User Review
A user who left a negative review of Coconut Software on GetApp said that the system’s analytics function can be improved. She said that it does not provide enough actionable data to help them continuously improve on their services.
Coconut Software Pricing
Coconut Software doesn’t publish its pricing plans online. However, according to a third-party site, subscription costs $20/user/month. Interested users can contact their sales team to inquire about the actual rates.
Coconut Software Features
Check out the list below of some of Coconut Software’s features:
- 2-Way Calendar Sync
- Role-Based Access Control
- Multiple Text and Email Reminders
- Single Sign-On (SSO)
- Cloud-Based Hosting
- White Label
- Multiple Brand and Locations
- Metrics and Performance Reporting
- Service-Level Agreement (SLA) and Support
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Coconut Software FAQ
Does Coconut Software offer a demo?
Yes. Interested users can sign up for a demo and consultation to learn more about the product.
Can Coconut Software help business owners track their company’s performance?
Yes. Coconut Software provides real-time data on staff and location performance. Business owners can access the information through the software’s reporting and analytics section.
What types of industries can benefit from Coconut Software?
Coconut Software can be used by the following industries: banking and finance, telecommunications, and retail.
Coconut Software Overview Video
This video provides a tutorial on how to set up Coconut Software.
When choosing an appointment scheduling software, it’s important that the system integrates with other applications your business is currently using. Here is a list of some of Coconut Software’s popular integrations: