CometChat is a live chat software that allows users to engage with customers visiting their website or app across multiple devices. Its features include chatbots, word filtering, real-time language translation, and more. We compiled CometChat user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What CometChat does well:
Users who gave CometChat a positive review said that they like the app’s seamless integration with their website and other platforms. They also commended its customizability, which enables them to configure it based on their business needs.
What CometChat does not do well:
There weren’t a lot of negative reviews about CometChat. However, some users complained about slow response times from the customer support team.
Most Helpful Positive User Review
A user who left a positive review of CometChat on G2 Crowd said that the app has helped his business attract foreign clients with the help of the voice chat and video conferencing features. He also shared that his local fitness center has now expanded to providing online services, instead of just serving local clients because of the accessibility provided by the app.
Most Helpful Negative User Review
A user who left a negative review of CometChat on Trustpilot said that while he is satisfied with the overall service, he wishes for more timely responses from the technical support team as he is in the consulting business. He noted that this is caused by the time difference and hopes that CometChat can do something about it.
CometChat offers five subscription plans: Lite ($49/month), Startup ($99/month), Growth ($199/month), Mega ($229/month), and Enterprise (customized pricing). The main differences between the plans include the number of monthly active users and access to premium features such as real-time language translation, in-depth analytics, file sharing, unlimited storage, and more.
Check out the list below of some of CometChat’s features.
- Real-time Text Messaging
- File Sharing
- Voice and Video Calls and Conference
- Word Filtering
- Custom Advertisements
- In-depth Analytics
- Data Retention
- Screen Sharing
- Real-time Language Translation
- Stickers and Emojis
Helpful Live Chat Software Resources
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Does CometChat offer a free trial?
Yes. Interested users can sign up for a 7-day free trial for all of its subscription plans.
Is there a free demo on how CometChat will work on my website or app?
Yes. Simply follow the instructions on this page to see a preview of how CometChat works on your mobile or desktop messenger.
What should I do if I can’t decide which plan to choose?
You can let the CometChat genie help you choose which plan suits your business.
CometChat Overview Video
This video provides an overview on how CometChat can help businesses boost their user engagement by providing a way for site users to interact with each other across various channels.
When choosing a live chat software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of CometChat’s popular integrations:
- Boonex Dolphin