Concord is a cloud-based contract management system designed for medium to large scale businesses. It features unlimited contracts, users, and e-signatures. We compiled user reviews from around the web and determined that Concord has mainly positive reviews. We also compared the most common pricing options for small business owners.
Concord Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
What Concord does well:
According to the positive reviews online, users like Concord because they find it easy to track the process of writing, negotiating, signing, and execution of the contracts using the software. They also find it convenient that they do not have to email back and forth regarding the details of the contract with their clients.
What Concord does not do well:
Users who gave Concord negative reviews online said that they dislike the document once it is downloaded because the formatting is not as it was in the software. Others noticed that the contracts often end up in the clients’ junk folder due to firewall or filter issues.
Most Helpful Positive User Review
According to a user who gave Concord positive feedback on G2 Crowd, the software makes it easy for him to track contracts throughout the writing, negotiation, signing, and execution process. He is also pleased with the onboarding process, which was led by the Concord account manager assigned to them.
Most Helpful Negative User Review
According to a user who gave Concord negative feedback on Capterra, the software’s formatting and e-signature system needs to improve. He also noticed that many of his clients do not receive the invite email for the contract that needs to be signed. He feels that firewalls or email hosts block the address of the email linked to the software.
Other Concord User Reviews From Around the Web
Here are a few other resources for finding helpful Concord customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average ratings as of November 10th, 2017
Concord has four pricing plans — Free, Group, Professional, and Enterprise. Their prices range from $0 to $150 per user per month. The main differences between the plans are the number of users and the inclusion of additional features such as approval workflows, API access, analytics dashboard, Google Drive/Dropbox integrations, and more.