ConnectWise Control is a remote desktop monitoring and management software for support and access needs. Its features include full remote control, endpoint monitoring, alerts, file transfers, and more. In this article, we cover ConnectWise Control reviews and pricing. Ready to get started? Get a free trial.
ConnectWise Control pricing is divided into All-Inclusive Packages ($24 to $54 per month) and Access Only ($30 to $1,250+ per month). The main differences between the plans include the number of agent licenses, sessions, as well as the availability of support features, unattended access, or both.
|Unattended Access Only|
*Annual plans are paid in full at the start of the billing cycle.
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Summary of Positive ConnectWise Control Reviews
Users who gave ConnectWise Control a positive review like the user-friendly and intuitive interface. Some users also commended specific features, such as being able to execute tasks through the command prompt, multi-platform support, and file transfer.
A user who left a positive review of ConnectWise Control on G2 said that he likes how easy it is to manage remote connections with his friends or clients. He added that it is a very complete tool in terms of connections, allowing for a lot more options, such as share files, a chat room, and executing remote commands on a client’s computer from its main console.
Summary of Negative ConnectWise Control Reviews
As of the date this article was written (July 4, 2019), there are not a lot of up-to-date negative ConnectWise Control reviews online. However, some users wish there was an audio or video call option so they’re not restricted to communicating with their clients only through chat.
ConnectWise Control Features
Check out the list below of some of ConnectWise Control’s features:
- Unattended access
- Endpoint monitoring
- File transfer
- Consent to access
- User permissions
- Share toolbox functionality
- And more
ConnectWise Control FAQs
What other remote access functions does ConnectWise Control offer?
Aside from unattended access, ConnectWise Control also offers a fully functional remote support solution and remote meetings.
Does ConnectWise Control provide training for new users?
Yes. ConnectWise University offers resources to help users not only with the software, but also with learning new skills, practical business knowledge, and connecting with other technology professionals. Users can also access on-demand software demos.
ConnectWise Control Alternatives
Have you read these ConnectWise Control reviews and are still not sure if it’s the right fit for you? Read our reviews of all top remote desktop software or check out one of these three ConnectWise Control alternatives.