Contactually is a CRM tool designed for real estate professionals. Its main feature is to segment business contacts into buckets according to how frequent a salesperson needs to follow-up with a lead. We compiled Contactually reviews from around the web and found that it has generally positive ratings. We also shared the subscription options available for small businesses.
Pricing & Features
Summary of Contactually User Reviews
What Contactually does well:
Users who recommend Contactually said that they like the app’s mass email feature with personalization function. They also like the clean dashboard and intuitive user interface.
What Contactually does not do well:
Users who gave Contactually negative reviews said that they would like cheaper priced plans and find the subscription options quite high. A need for a more organized dashboard was also cited.
Most Helpful Positive User Review:
“The scoring system and the automated reminders to contact people are all extremely valuable, and based on real human behaviour patterns. The UI is great and it is surprisingly robust as a CRM — with its programs, automation, pipeline, and Gmail integration. I combined it with Zapier to create some great lead tracking and generation options. I also love the scalemail option where you can start with a base template and customize individual messages.”
— Say Gabriel
Most Helpful Negative User Review:
“It’s lacking in some organizational features such as organizing email templates by categories. Also, I wish it integrated with ‘Send Out Cards’ because I’m not a fan of their in-app card service.”
— Monica Rivera
Contactually has three subscription options. When billed monthly, the Basic plan costs $45, the Professional plan costs $69, and the Accelerator plan costs $119. The main differences between the plans are the number of sales pipelines, extensiveness of reporting, and level of customer support.
Contactually CRM Features
Check out the list below of some of Contactually’s features.
- Best-Time-To-Send-Email Intelligence: alerts users of the most ideal time to send emails in order to get a higher chance of positive feedback from leads.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Contact Management: lets users organize a directory of all their business contacts including their profile and contact information.
- Lead Assignment and Routing: allows managers to assign or re-assign a lead for a particular staff to manage.
- Deal Management Workflow: enables businesses to customize the program based on their sales workflow.
Useful Contactually CRM Resources
What is CRM Software? — In this guide we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
How Realtors Use Contactually to Close More Deals — In this tutorial, we’ll give you step-by-step instructions on how to use your free trial of Contactually to quickly and easily set up a killer relationship marketing plan to help you get more referrals and close more deals.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
The Best Real Estate Software: Our Picks for 2018 — We put together this guide of the 29 best real estate software tools and apps on the market today to help you have a holistic approach on managing your real estate business.
Best Free CRM Software — Want to use a CRM but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Contactually CRM Overview Video
This video provides an overall background on how businesses can maximize Contactually’s full potential to improve their customer relations activities.
When choosing a CRM, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Contactually’s popular integrations.
- Facebook Messenger
- Chat Beacon