Conversational Receptionists is a virtual receptionist and call answering service provider for small businesses. We compiled Conversational Receptionists reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of the top three telephone answering services for small businesses, read our best answering service buyer’s guide.
Conversational Receptionists Customer Reviews
Summary of Conversational Receptionists User Reviews
We scoured available reviews online and determined that Conversational Receptionists has mainly positive ratings. Here’s what we found:
What Conversational Receptionists does well:
Users who recommend Conversational Receptionists said that they were very happy with the live answering services as well as its fast and easy setup.
What Conversational Receptionists does not do well:
Users who left negative reviews mentioned that some call representatives drag conversations which eats up their allocated minutes. However, negative reviews were rare and most users really liked Conversational Receptionist’s services in general.
Most Helpful Positive Review
A user who left a positive review on the review site, Consumer Affairs, said that Conversational Receptionists gave them more time to focus on delivering their work instead of answering calls. She said that they used Conversational Receptionists’ call screening feature the most and that their system is very easy to use. She also mentioned that all of her interactions with the team have been very helpful and positive. She finds the team fantastic as they deliver on their commitments and provide high-quality service consistently. Finally, she said that the team is very efficient when screening calls, knowing which ones to accept and transfer to the client and which ones to ask to leave a message instead.
Most Helpful Negative Review
A user who left a negative review on Consumer Affairs said that one of the things she finds problematic with Conversational Receptionists is their unnecessary use of live answering minutes. The user said that she was able to listen to some calls and noted that the agents were dragging the calls resulting to wasted minutes. She mentioned that while they provide a cheaper service, they were getting overcharges for extra minutes, making it more sensible to just switch to a more expensive but dependable call answer service provider.
Conversational Receptionists Reviews From Users Around the Web
Here are a few other resources for finding helpful Conversational Receptionists reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: August 4, 2017|
Conversational Receptionists Pricing
Conversational Receptionists has three pricing options for small businesses ranging from $129 to $579 per month depending on the number of minutes per month.
|Pricing (billed on a monthly basis)|
|Minutes per month|
|Setting of bookings and appointments|
|Unlimited talk time after call is transferred|
|Email transcription of voicemails|
All three plans include all features including the basic phone answering services, virtual receptionist feature and voice mailbox. Unlimited talk time after calls are transferred and setting of bookings and appointments done by call representatives are also included in all packages.
Compare Conversational Receptionists Competitors
Not sure if Conversational Receptionists is the right phone answering service provider for you? Check out our in-depth comparison of three top providers for small businesses in our answering services buyer’s guide.