Convirza (formerly LogMyCalls) is a call tracking software that allows users to monitor, analyze, optimize, and record phone calls. It also offers Conversation Analytics® services that precisely assess 45 indicators on every phone conversation. In this article, we cover user reviews and pricing. Ready to try Convirza? Get a free trial.
What Convirza Does Well
Users who gave Convirza a positive review commended its support team as they provide helpful and friendly responses that make their experience working on the platform easier and better. Others added that the software and its features work well, enabling them to accomplish their tasks efficiently and achieve their desired results.
One user who gave Convirza a positive review on Capterra said that its support team is doing an incredible job in helping them with their concerns. He added that the platform is simple, effective, and works well for users who know how to utilize it accurately.
What Convirza Does Not Do Well
Users who gave Convirza a negative review complained that the platform and its features are cumbersome to use. Others commented that their pricing options are too expensive and that its included features are limited.
One user who gave Convirza a negative review on Trustpilot said that using the platform is inconvenient and that implementing it is difficult. He added that Convirza does not yield results based on what was guaranteed.
Convirza has three paid subscription options: Starter ($29/month), Professional ($199/month), and Advanced (custom priced). Pricing is exclusive of fees for extra minutes and phone numbers. The main differences between the plans are the number of included minutes, level of support, integrations, and premium features such as advanced telephony, custom branding, white label options, and more.
Ready to try out Convirza? Get a free trial.
Top Picks from Fit Small Business
Best Call Tracking Software for 2018: CallRail vs. CallTrackingMetrics vs. Convirza — Read our comparison of CallRail, CallTrackingMetrics, and Convirza. This covers what these software are best for, their monthly rates, ease of setup and use, and the type of customer support, features, and amount of usage included.
Check out the list below of some of Convirza’s features:
- User Access Levels and Controls
- Port Numbers (Transfer Numbers from Other Carriers)
- Call Recording
- Call Forwarding to Landline, Mobile, or Softphone
- Call Downloading
- Call Whispers
- Website Call Analytics
- Automated Call Scoring
- Click-To-Call Ads and Ad Extensions
- Call Tagging
- Custom Call Flow Builder
- CRM Integration
- Online and Offline Advertising Channels Tracking
- Keyword-Level Tracking
- Dynamic Number Insertion
- Custom Logo and Branding
- White Label Options
- API Access
- Advanced Telephony
How long does the Convirza free trial last?
Does Convirza offer a demo for interested users?
Here is a list of some of Convirza’s popular integrations: