Convoso is an AI-driven multi-channel call center and predictive dialer solution. Its features include a conversational AI agent, dynamic scripting, workflow dialing, custom reporting, and more. In this article, we cover user reviews and pricing. Ready to get started with Convoso? Request a demo.
What Convoso Does Well
Users who gave Convoso a positive review said that the voicemail drop is a time-efficient feature. Some of them also mentioned that the power dialing tool allows them to complete more calls and generate more leads over a shorter period of time.
One user who gave Convoso a positive review on GetApp said that using the software allowed him to generate and convert a huge number of leads. He also shared that it increased his company’s profits and it has become an integral part of their operations.
What Convoso Does Not Do Well
Users who gave Convoso a negative review complained about difficulties in implementing program integrations. Some of them expressed frustration with the customer support team who wasn’t able to provide consistent answers to their inquiries.
One user who gave Convoso a negative review on G2 Crowd reported that the sales automation feature does not work consistently as it can be faulty sometimes. He was also frustrated because he had been given wrong information by several people from Convoso’s support team.
Convoso’s pricing is not readily available on the website. However, according to a third-party site, estimated pricing is at $90/user/month. Interested users can contact their sales team directly to request for a quotation.
Ready to get started with Convoso? Request a demo.
Check out the list below of some of Convoso’s features:
- Advanced Multi-Channel Automation
- Conversational AI Agent
- Compliance Management
- Custom Reporting
- Multiple Dialing Modes
- Call Routing
- Workflow Dialling
- Dynamic Scripting
- Local Caller ID
- Predictive Analytics
- Customer Lead Management
- Salesforce Integration
- Call Back Scheduler
Does Convoso have system requirements to run its software?
How long does Convoso store call recordings?