ConVox is a call center software that is capable of handling local and international calls. Its features and services include multichannel routing, real-time reporting, predictive dialer, customer relationship management (CRM) integrations, and more. In this article, we cover ConVox reviews and pricing. Ready to get started? Get a free trial.
ConVox pricing is not readily available on its website. Per agent rates from similar service providers can range from $19 to $49 per month, with more extensive ones ranging from $50 to $150 or more per month. Interested users may contact ConVox’s sales team for more information.
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Top ConVox Alternatives 2019
Summary of ConVox Reviews
As of the date that this article was written (August 8, 2019), there are no up-to-date ConVox reviews available online. If you are a past or current ConVox customer, leave a review to help other business owners who are deciding whether or not to use its services.
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6 Best Call Center Phone Systems for 2019: Call center phone systems help call and contact centers answer, route, and manage phone calls. In this guide, we looked at a variety of call center phone systems and compared them by price, features, and ease of use.
Check out the list below of some of ConVox’s features:
- Inbound and outbound call management
- Progressive dialer
- CRM integrations
- Real-time reporting
- Multichannel routing
- Live call monitoring
- And more
Does ConVox offer web conferencing services?
Audio Conference Bridge is ConVox’s cloud audio conferencing solution that features concurrent conference management, hand-raise functionality, moderator mode, and more.
How can ConVox help in streamlining inbound calls?
ConVox has an automatic call distribution feature that picks and chooses the most suitable agent for a particular caller. The system bases this on the past complexity of the problem the user previously encountered, calling history, agent skill, and more.
Here is a list of some of ConVox’s popular integrations: