Copper (formerly ProsperWorks) is a CRM solution designed specifically for G Suite users. The app seamlessly integrates with Google programs such as Sheets, Documents, Slides, Calendar, and Gmail. It also enables users to manage their leads and pipelines, keep track of their tasks, and do sales forecasting. We compiled Copper user reviews from our website and from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What Copper Does Well
Users who recommended Copper like its seamless integrations with G Suite apps. They also said that features such as email automation, contact management, lead generation, and opportunity tracking are all efficient.
What Copper Does Not Do Well
Users who gave Copper negative reviews said that tools such as data entry, reports, and notifications need some improvement. They also find its overall features limited — saying that the app relies heavily on integrations to extend its functionalities.
Most Helpful Positive User Review
“ProsperWorks integrates with Gmail flawlessly and is very intuitive to use. It takes very little time to acclimate to and is easier to use than any other CRM we’ve tried. ProsperWorks offers weekly webinars (at no cost) that assist in workflow management, sales funnels, and lead generation processes. It’s a great system supported by a knowledgeable, and helpful staff.”
– Paul D’Arcy
Most Helpful Negative User Review
“It relies very heavily on Zapier for extended functionality, a fact that comes up very short when it gets down to actually automating processes if you are not a developer who can customize the API.”
– Ashley Spencer-Smith
Copper offers three paid subscription plans: Basic Plan ($24/month), Professional Plan ($69/month), and Business Plan ($119/month, billed annually).The main differences between the plans are the number of user accounts, storage allocation, and premium features such as advanced integrations and lead insights.
Check out the list below for some of Copper’s features.
- Lead and Pipeline Management: enables users to keep track of the various stages of their interaction and level of transaction with their potential clients and customers.
- Task Management: allows users to track the progress of their various tasks and projects.
- Email Tracking: notifies a user if an email has been successfully sent, received, and opened by the recipient.
- Mobile Access: allows users to manage their CRM functions on the go using their smartphones.
- Sales Forecasting: lets the user predict sales growth within an identified timeframe based on their average business performance.
- Third-Party Integrations: lets users seamlessly integrate with other apps they use such as marketing automation, file management, social media, and more.
Helpful CRM Software Resources
What is a CRM Software? An Introduction For Small Businesses — In this guide, we answer questions surrounding CRM software such as what it does, who needs it, how a CRM works, and how/if it can help your small business.
Best Small Business CRM Software — Read our buyer’s guide for a comparison of the top three CRM for small businesses. We compare Insightly vs. Zoho vs. Salesforce to give you an idea of which CRM will work best for your business needs.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Streak CRM User Reviews, Pricing & Popular Alternatives — Looking for an alternative for a Gmail-based CRM software? Read on to find out how Streak CRM can best help your business as a CRM solution.
Does Copper offer a product demo or free trial?
Yes. Interested users can request for a demo or sign up for a 14-day free trial here.
How many users can access Copper’s Basic plan?
A maximum of three users can be enrolled in the Basic plan. Access for more than three users requires purchase of the Professional or Business plans.
Does Copper have multi-language capabilities?
No. Copper is currently available only in English.
Copper Overview Video
This video provides an overall background on what Copper can do to help users easily manage their relationship with their customers.
When choosing a CRM software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Copper’s popular integrations: