CrazyCall is a web-based telephony software. This call center platform supports inbound and outbound sales processes. We compiled reviews from around the web and determined that CrazyCall generally has positive ratings. We also compared the most popular pricing options available.
Summary of CrazyCall User Reviews
What CrazyCall does well:
Users who gave CrazyCall positive feedback said that the program is really affordable. Customers also liked the user-friendly interface and the quality of customer service.
What CrazyCall does not do well:
Customers who gave CrazyCall critical feedback mentioned that they sometimes encounter issues with call quality but also attributed it to poor internet connection.
Most Helpful Positive User Review
A customer who gave CrazyCall a 5-star review on Capterra liked the simple and straightforward interface. He also said that the call rates are cheap and that customer support is reliable and responsive.
Most Helpful Negative User Review
A customer who gave CrazyCall a critical review on G2 Crowd reported that he sometimes encounters issues with call quality. Although he also said that it might have been due to poor internet connection.
CrazyCall offers three paid plans: Plan A ($10/user/month), Plan B ($20/user/month), and Plan C ($40/user/month). The main differences between plans are the number of countries with free monthly minutes, call recordings storage capacity, and more. Total monthly cost will depend on how many calls you make and to which countries.
Unlimited calls to the US & Canada
- No Installation or Technical Setup
- Assign Your Own Business Number
- Automatic Dialer or Single Call
- Call Script Builder
- Schedule Calls
- Manage Your Call Queue
- Run Multiple Outbound Projects
- Take Incoming Calls In Your Browser From Anywhere in the World
- Live Listening & Recording
- Add and Manage User Roles
- International Call Live Listening & Recording
- Real-Time Reports
- Integrate with Your CRM via Zapier
- Contact History
- Lead Generation Analytics
- SSL Encryption
- Access Restriction
- AWS Data Privacy Compliance
- And More…
Useful CrazyCall Resources
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular providers and rising stars that covered the range of options for small businesses in terms of available features and price.
Hosted PBX vs. SIP Trunking VoIP Phone Service – In this article, we explain hosted private branch exchange (PBX) and session-initiated protocol (SIP) trunking in more detail, as well as when to use one over the other.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your needs.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
CrazyCall Video Overview
This video shows how CrazyCall works.
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