Disclaimer: Crimson Hexagon has merged with Brandwatch. To view the updated review, please click here.
Crimson Hexagon is an enterprise-scale AI-powered social media management and analytics platform with social listening and influencer identification tools that target social media marketers and large businesses. It enables researchers to listen to online conversations and understand the opinions of consumers, shoppers, and audiences expressed on social media. Ready to get started with Crimson Hexagon? Request a demo.
Crimson Hexagon Pricing
Crimson Hexagon pricing is not readily available on its website. However, according to a third-party site, the introductory price begins at $2,000/month. Its main features include unlimited users, mentions, and access to historical data from the start. They also offer unlimited access to public training workshops and Crimson Hexagon’s online learning center.
Ready to get started with Crimson Hexagon? Request a demo.
Top Social Media Management Software 2019
Quiz: Which Social Media Management Software is Best for You?
What Crimson Hexagon Does Well
Users who gave Crimson Hexagon a positive review said that its interface is user-friendly and that the tool gives a variety of information, unlike other social media listening tools that only perform one or two functions. They added that it can easily and quickly generate comprehensive reports and analytics and that it can be trained to classify posts into user-defined categories.
One user who gave Crimson Hexagon a positive review on G2 Crowd said that he likes the organization of the weekly analytics reporting, as well as the ability to save frequently searched items for quick reference. He added that the analytics are in-depth, but easy to understand, even for beginners using social media analytics.
What Crimson Hexagon Does Not Do Well
Users who gave Crimson Hexagon a negative review said that users can only monitor a limited number of campaigns and products within their account. They also complained about the poor quality of the customer service.
One user who gave Crimson Hexagon a negative review on G2 Crowd commented that despite having an extensive product and high subscription prices, there is poor customer service, and there is a lack of onboarding service. He added that all of his questions were not answered by contacting customer support.
Top Social Media Management Pick from Fit Small Business
Best Social Media Management Software in 2018 — Social media management tools make it easy for you to publish, monitor, and engage with your followers on all your social media profiles from one tool. In this guide, we compare the best social media management software in terms of budget, integrations, and available platforms.
Crimson Hexagon Features
Check out the list below of some of Crimson Hexagon’s features:
- Social Media Analytics
- Industry Reports
- Intuitive Visualizations
- Topic Clustering
- Flexible Text Analysis
- Grouping and Categorization
- Conversion Review
- Social Action Tracking
- Account Monitoring
- Engagement Platform
- User-Friendly Interface
Crimson Hexagon FAQ
What is the basis of Crimson Hexagon’s demographic and geographic data?
Crimson Hexagon’s demographics data is composed of a combination of geo-tagged media posts and other attributes, including users’ profile, time zones, languages, and the content of their posts. It also uses numerous social media and offline text and image data sets to derive demographics data including age, gender, location, and interests.
What data sources does Crimson Hexagon offer?
Crimson Hexagon customers have open access to their entire historical content library, regardless of search terms or conversation volume. Sources for data analysis include social media sites like Twitter, Facebook, and Instagram, Reddit and other forums, Tumblr, reviews, news, blogs, and other public online data sources.
Here is a list of some of Crimson Hexagon’s popular integrations: