CRS is a help desk software that specializes in Ticketing Repair Tracking, specifically designed for IT technicians, computer shop owners, and cellphone/mobile phone repair stores. It has features for tracking parts and repairs, asset management, POS, and more. In this article, we cover CRS reviews. Ready to get started? Download free trial.
CRS pricing is based on three paid plans: Starter (£19.99, approximately $24.42), Established Shop (£39.99, approximately $48.86), and Established+ (£84.99. approximately $103.84). The main differences between the plans include the total number of users, as well as access to premium features such as multi-shop management capability and online database.
Number of Users
CRS also offers users the option to customize their monthly plan. They may choose between one and 10 users, as well as add and remove services such as multi-shop function, SQL remote database, and set up and configuration. Interested users may check out CRS’ website for more information.
Conversions to USD are based on the current exchange rate when this article was written (July 31, 2019).
Ready to get started with CRS? Download free trial.
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Summary of Positive CRS Reviews
As of the date this article was written, there are very few CRS reviews online. Users said that the software is intuitive and easy to use. They also like that it can be integrated with a lot of applications.
One user who gave CRS a positive review on Capterra likes that the software is very intuitive and highly scalable to manage the needs of IT repair shops. He shared that his team customized it, and he is really impressed with the quality and architecture of the software.
Summary of Negative CRS Reviews
There are no negative CRS reviews at the time this article was written. Most users are happy with the software in general; however, one user wished that the software could be integrated with their card machine.
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Check out the list below of some of CRS’ features:
- Repair tracking
- Point of sale (POS)
- Parts inventory management
- Billing and invoicing
- Automatic emails and SMS
- Built-in template editor
- And more
Does a CRS license expire?
No. Users can use the purchased CRS license lifetime; however, renewing license yearly will benefit users for having the latest features and updated version of the software being developed by CRS.
Are there restrictions on how many workstations I can use CRS with?
Users can install CRS to as many workstations as they want with no restrictions. This will give users access to tickets from any workstations.
Here is a list of some of CRS’s popular integrations: