CRS is a help desk software that specializes in Ticketing Repair Tracking, which is specifically designed for IT technicians, computer shop owners, and cellphone/mobile phone repair stores. It has features for tracking parts and repairs, asset management, POS, inventory management, sending messages to staffs, calendar setting, integrations to third-party apps, and more. In this article, we compared its available pricing options.
CRS offers 6 plans: Basic (Free), Bronze (£19.99), Silver (£29.99), Gold (£39.99), Platinum (£62.49), and Diamond (£87.49) The main differences between the plans are the total number of users, multi-shop management capability, and online database.
Users may also make a yearly one-off purchase for £218.17/year, where they can upgrade their base plan to Online SQL Server Database, which enables users to access CRS anywhere.
They also offer an SMS Add-On Bundle, which costs £11.00 for 200 SMS credits, £25.00 for 500 SMS credits, £45.00 for 1,000 SMS credits, and £200.00 for 5,000 SMS credits.
Top Helpdesk Software 2019
Summary of User Reviews
As of the date this article was written (07/04/18), there are no user reviews of CRS online. If you are a past or current CRS customer, leave a review to help other small business owners that are deciding whether or not to use the company.
Check out the list below of some of CRS’s features.
- Repair Tracking
- Point of Sale (POS)
- Parts Inventory Management
- Billing & Invoicing
- Automatic Emails and SMS
- Complete Overview
- Integrations with Google, Skype, and more
- Built-in Template Editor
Helpful Help Desk Software Resources
6 Best Live Chat Software for Small Business for 2018: Zendesk vs LiveChat vs Pure Chat vs Others – We looked at the live chat software leaders and up-and-comers in the field and reviewed Zendesk Chat (formally Zopim), LiveChat, and Pure Chat. Read this guide for our comparison and review of these three options, as well as our top recommendations.
How To Start & Manage A Helpdesk – The Ultimate Guide – In this guide, we will discuss what a helpdesk is, why a helpdesk software is the foundation on which to build your business, how to set up and manage your own helpdesk, and how to choose the right helpdesk software for your business.
Best Help Desk Software for Small Businesses in 2017 – In this article, we reviewed and compared Freshdesk, HappyFox, and Zendesk. Read on for our comparison and review of these three best help desk software platforms to see which one will fit your business needs.
Does a CRS license expire?
No. Users can use the purchased CRS license lifetime; however, renewing license yearly will benefit users for having the latest features and updated version of the software being developed by CRS.
Are there restrictions on how many workstations I can use CRS with?
Users can install CRS to as many workstations as they want with no restrictions. This will give users access to tickets from any workstations.
CRS Overview Video
This video provides an overview on how to use CRS Software’s key features.
When choosing a help desk software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of CRS’s popular integrations: