Cvent is an online event organizing platform for small businesses. It allows users to manage online guest registration, market their events, process payments, and source event venues. We compiled reviews from around the web and determined that Cvent has generally positive ratings.
Cvent Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of Cvent Customer Reviews
What Cvent does well:
Users who recommend Cvent said that the platform’s interface is very user friendly and customizable. Users also commend Cvent for making their event management tasks well organized and manageable. Great customer service was also cited.
What Cvent does not do well:
Users who left negative reviews of Cvent said that the platform’s features are sometimes too robust, especially when they are just planning simple events.
Most Helpful Positive Review
A user who left a positive review on G2 Crowd said that Cvent offers so many options and ways to customize each event to ensure all needs are met. She cited that from the templates to the registration process, Cvent allows users to display and capture just about any guest information an event organizer will need. She also mentioned that the information requirements are customizable, the reporting features are very easy to use, and registrants’ information can be easily pulled into a report.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that Cvent can sometimes be too robust, especially since many of the events she plans are simple and don’t need all the bells and whistles. She finds that navigating through the dashboard and “turning off’ the many features that Cvent provides can be cumbersome at times. She also noted that she can’t see the changes made real time, and users have to save and close the program to see the revisions made.
Cvent Reviews From Users Around the Web
Here are a few other resources for finding helpful Cvent reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
|*Average rating as of date article was written: October 9, 2017|
Cvent employs a customized pricing scheme and the cost is based mostly on the number of events you host per year, the average entry fee, and the number of attendees per event. According to a third party source, Cvent costs $1.50 + 2.5% per attendee and the average credit card fees are 3%.
The functionalities that Cvent offers include the following:
- Online and mobile event registration
- Event payment processing including mobile payments
- Event reporting
- Budget management
- Contact and RSVP management
- Event email marketing
- Event website creation
- Third party integrations including Salesforce, Marketo, Webex, and Eloqua