Cyara is a comprehensive customer experience (CX) assurance platform. It enables users to accelerate and monitor CX testing, improve the quality of digital and voice channels, and enhance their clients’ customer journey. In this article, we cover Cyara reviews. Ready to get started? Visit its website.
The Cyara pricing details are not published on its website. However, software similar to it have monthly fees that range from $20 to $200 or more depending on the features included. Interested users may contact its sales team to obtain its latest prices.
Ready to get started with Cyara? Visit its website.
Summary of Cyara Reviews
As of the date this article was written (July 2, 2019), there are no up-to-date Cyara reviews online. If you are a past or current Cyara customer, leave a review to help other business owners who are deciding whether or not to use the software.
Check out the list below of some of Cyara’s features:
- Agent desktop testing
- Call routing simulations
- Functional and regression testing
- Global in-country dialing
- Omnichannel journey testing
- Production monitoring
- Voice quality testing
- And more
Can Cyara automate the testing of customer journeys across channels?
Yes, it can. Cyara’s omnichannel functionality automates the testing process and enables users to monitor customer journeys across different channels, such as voice calls, web chat, chatbot, email, SMS messages, and more.
How does Cyara’s global in-country dialing feature work?
Cyara’s global in-country dialing feature generates local calls from different countries, allowing users to test a toll-free number and identify voice quality concerns and other issues.
Here is a list of some of Cyara’s popular integrations: