Dameware is SolarWinds’ remote access software. Its features include active directory tools, remote admin tools, remote desktop from mobile, user management, and more. In this article, we cover Dameware reviews and pricing. Ready to get started? Get a free trial.
Dameware pricing is based on two offers: On-Premise Solution (starts at $380/technician/license) and Cloud-Based Solution (customized). The On-Premise Solution license fee gets cheaper as the number of technicians increases. Interested users may contact Dameware’s sales team for more information about the Cloud-Based Solution.
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Summary of Positive Dameware Reviews
Users who gave Dameware a positive review like that the software is easy to use even with the extensive set of features offered. Some users also commended specific features such as locking end-user controls, secure remote access, and remote desktop through mobile.
A user who left a positive review of Dameware on Capterra like how he can launch Dameware remotely on mobile quickly, find the remote machine, and take control when needed. He added that Dameware automatically installs the software on the back end and he’s able to control the remote machine in seconds.
Summary of Negative Dameware Reviews
Users who gave Dameware a negative review complained about constant lagging and bugs in the system. Some users had specific issues with the view functions and set up connections.
A user who left a positive review of Dameware on G2 said that sometimes the services on the remote machines crash and the remote connection fails. He also mentioned that he had to uninstall and install the services again, which can be a bit difficult, especially since he’s required to do it one by one.
Check out the list below of some of Dameware’s features:
- Active directory tools
- Deployment tools
- NT Utilities rebranded
- Remote admin tools
- Secure internet proxy
- User management
- And more
Can multiple end users be supported per license?
Dameware is licensed per user and not per computer. No additional fees are collected for client agents installed in the program. There’s no limit to the number of end users that can be supported with one license.
Does Dameware offer training for new users?
Dameware has the SolarWinds Academy for any training and knowledge resources the users may need. There are e-learning and instructor-led options as well.