Demandforce is a cloud-based appointment scheduling software that allows business owners to manage clients through an automated system. It enables users to set appointment reminders, customize marketing campaigns, log calls, and manage client reviews. In this article, we cover Demandforce reviews and pricing. Request a demo.
Demandforce doesn’t publish exact pricing information on the site. According to third-party sites, pricing starts at $299/month. Interested users may contact its sales team directly to inquire.
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Summary of Positive Demandforce Reviews
Users who gave Demandforce a positive review said that its automation feature allows them to touch base with their clients frequently. They shared that the reviews feature allows them to decide on their marketing campaigns better.
One user who gave Demandforce a positive review in Capterra said that the platform is simple and straightforward to set up. He shared that the text messaging feature is preferred by his clients and also appreciates that the platform facilitates the review process. He noted that Demandforce communicated with inactive clients and was able to facilitate rebookings with a large percent of them with one recall message.
Summary of Negative Demandforce Reviews
Users who gave Demandforce a negative review complained about its poor and inconsistent customer service. They suggest that customers be informed about their options for frequency and type of communication.
One user who gave Demandforce a negative review in Capterra complained about the inefficient customer service. He shared that his scheduled training with customer service was canceled by the trainer at the last minute. This resulted in lost income as he had to close his office for the day because of the expected training. He said that all methods of communication should have been used to reach him and at a time when he can still make new arrangements for his schedule.
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Check out the list below of some of Demandforce’s features:
- Automated appointment reminders and confirmations
- Call tracking
- Two-way messaging/texting
- Local business listings
- Targeted email marketing
- Recall and reactivation campaigns
- And more
How does Demandforce help manage a business’ online reputation?
Demandforce helps business owners build, extend, and protect their online reputation through the following: satisfaction surveys, online reviews, and customer referral programs.
Which industries can benefit from Demandforce’s services?
Demandforce is known to benefit the following industries: automotive, chiropractic, dental, dermatology, medical, spa and salon, veterinary, and vision care.
Here is a list of some of Demandforce’s popular integrations: