DeskMoz is a live chat software that provides users with seamless 24/7 chat support to their website visitors. The software comes with a dedicated personal manager, an integrated dashboard, customizable plans, chat transcripts, and more. There are very few user reviews of DeskMoz online, but the ones we found are all positive. We also shared its available pricing options.
Summary of User Reviews
What DeskMoz does well
Users who recommended DeskMoz said that the interface is straightforward and easy to use. Some of them also said that DeskMoz effectively converts site visitors to potential leads through the help of their professional chat support agents.
What DeskMoz does not do well
There were no negative reviews of DeskMoz at the time this article was written (7/18/18).
Most Helpful Positive User Review
A user who left a positive review on G2 Crowd said that he immediately noticed an increase in qualified leads from the website within one week of using Deskmoz’s services. According to him, the chat agents provided their company with excellent chat support, which helps convert more potential customers.
DeskMoz offers four subscription plans: Economy ($199/month + $6/chat), Standard ($399/month + $4/chat), Professional ($699/month + $3/chat), and Premium ($999/month + $2/chat). The main differences between the plans include the number of maximum chats and cost of extra chats.
Check out the list below of some of DeskMoz’s features.
- 24/7 Chat Agents
- Chat Transcripts
- Lead Forwarding
- Customized Plans
- Trained Operators
- Personal Manager
- 24/7 Customer Support
- Integrated Dashboard
- White Label
Helpful Live Chat Software Resources
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7 Ways Live Chat Can Help You Achieve First Contact Resolution — Addressing a customer’s concern at the first point of contact is a key performance indicator. Read on to learn seven ways to use live chat to achieve this.
Free Small Business Software: 37 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep expenses down. In this article, we share with you some responses from small business owners who use these tools to make their business processes easier for free.
Is there a free trial?
Yes. Interested users may avail of a 10-day free trial.
What happens to unused DeskMoz chats within the current month?
All unused chats of the current month will be carried over to the next month if the user’s DeskMoz plan remains active.
What industries or businesses can use DeskMoz live chat services?
There is a wide range of industries that can benefit from DeskMoz such as legal, automobile, e-Commerce, financial, health and wellness, leisure, travel and tourism, real estate, education, and more.
DeskMoz Overview Video
This video provides an overview on how DeskMoz Live Chat agents help generate leads, boost sales, and provide complete customer support.
When choosing a live chat software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of DeskMoz’s popular integrations:
- HubSpot CRM
- And More