Dialpad is a cloud-hosted VoIP system for businesses of any size. Its features include contact management, call recording, and video calling among others. In this article, we cover user reviews and pricing. Ready to try Dialpad? Get a free trial.
What Dialpad Does Well
Users who gave Dialpad a positive review like its intuitive interface and effortless set-up process. Additionally, they appreciate that it is a cloud-based platform as this allows users to sync their contacts and calls from all of their devices.
“Dialpad makes unified communications really easy. It’s all cloud-based, so I can use it on any computer, either from the apps or the Google Chrome extension. The mobile apps work great on my iPad, iPhone, and Android devices. Setup is a breeze. The best feature is the fact that they don’t overload you with features, settings, and unnecessary controls.”
— Andy Abramson
What Dialpad Does Not Do Well
Users who gave Dialpad a negative review complained that the call quality is subpar and inconsistent. They also mentioned that they often experience app crashes, delays, and dropped calls.
“The call quality and dependability are so iffy. If I’m hard-wired on my computer, it tends to work well. But most of the time, when making calls on my cell phone, even on dependable Wi-Fi, I have been told that I was choppy and they could not hear me.”
— Alex Bass
Dialpad Talk has four different products: Dialpad Talk ($20 to $35/user/month), Dialpad UberConference ($0 to $15/user/month), Dialpad Support ($75 to $100/agent/month), and Dialpad Sell (custom priced). Each of these products offers different plans that are designed to cater to a user’s needs.
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Ready to try Dialpad? Get a free trial.
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Check out the list below of some of Dialpad’s features:
- Voice Messages
- Video Calling
- Text Messaging
- Contact Management
- Call Recording
- Unified Communications
- Voice Quality Enhancement
Can I use Dialpad internationally?
Yes, you can call any number from anywhere as Dialpad has very affordable international rates. However, it is not available in some countries. If you are interested in Dialpad as a VoIP for your company’s international teams, visit its website to ensure its services are available to you.
How do I pay for Dialpad?
Dialpad accepts all major credit cards. By default, you will be charged per month. Additionally, if you prefer to receive invoices, you can contact the Dialpad Sales Team to make the necessary arrangements.
Here is a list of some of Dialpad’s popular integrations: