Dinerware is a POS system by Heartland that allows restaurant owners to have a flexible solution in managing their establishments. Its features include a management hub that allows users to add menu items, update prices, access reports, manage employees, and more. We compiled Dinerware user reviews from around the web and determined that they have a mix of positive and negative ratings.
Summary of User Reviews
What Dinerware Does Well
Users who recommended Dinerware said that the interface is intuitive and easy to use. They also said that it allows them to efficiently train new employees in using the software.
What Dinerware Does Not Do Well
Users who gave Dinerware negative reviews said that customer support can be improved. They also reported that the software is not as customizable as it claims to be.
Most Helpful Positive User Review
A user who gave Dinerware a positive review on Capterra said that it is quite an efficient restaurant management system and shared that it helps him easily manage special offers, discounts, and split checks easily. He said it is great for his restaurant since it allows him to do everything he needs to do on a POS software.
Most Helpful Negative User Review
A user who left a review of Dinerware on G2Crowd said that the software’s customizability can be improved. He said he would have appreciated it more if he can tweak the software to match his business’ personality and brand guidelines.
Dinerware does not publish its pricing plans online and interested users can get a pricing quote here. Similar POS systems can cost between $30-$300/month for the software and around $1,000 and above (one-time fee) if hardware is included.
Check out the list below for some of Dinerware’s features.
- Fast and Simple Checkout
- Detailed Modifiers
- Secure Payment Processing
- Detailed Business Reporting
- Customizable Menus and Pricing
- Acceptance of Gift Cards
- Special Combo Meal Ordering
- Check Management
- Inventory Management
- Table Management
- Online Ordering
- Cloud-based Menu Management
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How can a user buy Dinerware?
Dinerware can be bought from a network of qualified dealers nationwide. Interested users may contact Dinerware to be connected with a representative from their area.
Does Dinerware offer a free trial?
Dinerware does not offer a free trial at the moment.
How does the cloud-based management work?
Because Dinerware is a cloud-based POS system, users can access the features of Dinerware from any internet-connected device.
What kind of device is needed to use Dinerware?
Dinerware currently employs a tablet-based mobile POS solution.
Dinerware Overview Video
This video provides an overall background on what Dinerware can do to make restaurant management easy for its users.