Doxy.me is a telemedicine platform that enables medical professionals to communicate with their patients and other healthcare providers. Its features include live chat, audio and video calls, patient queueing, and meeting history. In this article, we cover Doxy.me reviews and pricing. Ready to get started? Sign up for free.
Doxy.me pricing includes a free option and two paid plans: Professional ($35/month) and Clinic (starts at $50/month). The main difference between the plans is access to premium features such as high definition video, audio-only calls, patient waiting room, text and email notifications, and photo capture.
*Annual plans are paid in full at the beginning of the billing cycle.
The Professional plan is made for individual practitioners while the Clinic plan can be used by multiple medical professionals in the same clinic.
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Summary of Positive Doxy.me Reviews
Users who gave Doxy.me a positive review said that it provides them with a reliable and secure communication line with their patients. They also commended the virtual patient waiting room and the fact that it doesn’t require any software downloads. Great customer support was also cited.
One user who gave Doxy.me a positive review on Software Advice said that the platform is simple and easy to use, provides a secure communication channel, and doesn’t need any sign-ups or software downloads for her patients. She also commended the excellent quality of video calls—even for the free account.
Summary of Negative Doxy.me Reviews
As of the date that this article was written (May 29, 2019), there are very few negative reviews about Doxy.me online. Some users mentioned experiencing system glitches. Others said that it doesn’t work well when the internet speed is weak.
Check out the list below of some of Doxy.me’s features:
- Live chat
- Video calls
- Patient queueing
- Patient check-in
- Meeting history
- Usage analytics
- And more
What is telemedicine?
Telemedicine is the use of telecommunications technology to provide real-time healthcare to patients at a distance. It can be delivered using video conferencing, audio communication, and text messaging. Healthcare professionals can use telemedicine to see patients or to consult with other healthcare providers.
Where can users access Doxy.me & how secure is the system?
Doxy.me can be accessed through a desktop, tablet, and smartphone. Users are assured of data security as the system is compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA-compliant) and uses encrypted point-to-point connections to maintain data integrity and privacy.