Drchrono is an electronic health record management system designed for healthcare companies to help manage practice operations, patient engagement, and scheduling. It features appointment management, charting, e-prescribing, handwriting recognition, voice recognition, a patient portal, and more. We compiled user reviews from around the web and determined that drchrono has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
Drchrono Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of User Reviews
What drchrono does well:
Users who recommended drchrono said that it is versatile and easy to use. Users mentioned that there are plenty of useful features such as the text reminders, online scheduling, charting, and patient communication tools. Customers also reported that the support team is responsive and helpful.
What drchrono does not do well:
Users who gave drchrono critical feedback said that they sometimes encounter glitches. Some customers reported that the software is slow to respond at times, even with good internet connection.
Most Helpful Positive User Review
A user who gave drchrono a positive review on Capterra said that customer service is always accommodating and ready to help. He mentioned that the software is very easy to learn and customize. He also said that it is extremely useful in scheduling, taking payments, and making new patient charts. Lastly, he likes that it is compatible with his iPad and iPhone.
Most Helpful Negative User Review
A user who gave drchrono a critical review said that he sometimes encounters technical difficulties while using the program. He also thinks that the price is higher than similar products on the market.
Other drchrono User Reviews From Around the Web
Here are a few resources for finding helpful drchrono customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: November 8, 2017.
drchrono offers four paid plans: Prometheus, Hippocrates, Apollo, and Apollo-Plus. For the first three plans, prices range from $199 to $499 per provider per month. You have to contact the company for an Apollo-Plus plan quote. The main difference between the plans is the availability of advanced features such as lab integration, billing and coding services, and more.
|Monthly Price Per Provider|
|Patient Portal + App|
|Medical Form/Template Customization Tools|
|Fully-Integrated EHR Mobile Apps|
|Task Assignment and Management|
|Lab Integration: Quest & LabCorp|
|Real-Time Insurance Eligibility Checks|
|Fully Integrated Claim Management Tool|
|Comprehensive Billing and Coding Services|