Dropbox Business is a file sharing and cloud storage solution that allows users to securely store, sync, share, and collaborate on files. It also has a Smart Sync feature that enables subscribers to access their Dropbox files directly from their desktop. We compiled Dropbox Business user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
Dropbox Business Customer Reviews
Ease of Use: Good
Customer Service: Good
Pricing: Good
Summary of User Reviews
What Dropbox Business does well:
Users who left a positive review of Dropbox Business like that the platform has an easy drag-and-drop interface. They also love that is is extremely easy to use and syncs across all their devices — which makes their files accessible from anywhere. Easy sharing of files with other people was also frequently mentioned.
What Dropbox Business does not do well:
Most users are generally satisfied with Dropbox Business; however, a few of them mentioned that simultaneous editing of files is not that optimized and leads to several conflicting versions. Several users also find that the pricing can be costly, especially when they need to share larger files and they need to pay for each person they share access with.
Most Helpful Positive User Review
A user who gave Dropbox Business a positive review on Capterra said that the platform has made it easy for everyone in their organization to access, review, and make comments on documents. She said that it made their communications process better compared to sending everything and replying to a lot of emails.
Most Helpful Negative User Review
One user who left a review of Dropbox Business on G2 Crowd said that she’s happy with the service in general, but she dislikes having to pay for the membership of every member of her team. She shared that since the free account has limited storage space, when she needs to share large amount of files to every team member, she would need to upgrade all of their accounts to the business membership.
Dropbox Business User Reviews from Around the Web
Here are a few other resources for finding helpful Dropbox Business customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
4.5 out of 5 | |||
*Average Rating as of November 10, 2017
Dropbox Business Pricing
Dropbox Business offers three subscription plans with prices that range from $15 to $25+ per user per month. There’s also a free version of the service — called Dropbox Basic — which includes 2GB of space. The main differences between the plans is the amount of storage space that comes with each.
| Monthly Pricing | (3 users minimum) | (3 users minimum) | |
| Annual Pricing | (3 users minimum) | (3 users minimum) | |
| Storage Space | |||
| Sharing and Collaboration Tools | |||
| Smart Sync | |||
| Office 365 Integration | |||
| Advanced Admin Controls | |||
| File Event Tracking | |||
| Integration and Development Support | |||
| Assigned Account Success Manager |
Compare Dropbox Business Competitors
Not sure if Dropbox Business is the right file sharing software for you? Check out our buyer’s guide comparing three top file sharing providers.
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Like almost all file-sharing software, Dropbox for Business hits the main points. You can easily share repositories of documents. As with major competitors in this space, DropBox has a web interface and a downloadable interface that puts it into your native file trees.
Additionally, where I learned to love DropBox was through various space promotions they offer (I haven’t seen that anywhere else). For example, my university earned extra space during a promotion. I also got more space for buying a specific type of phone. It’s a fun marketing tactic.
When those fun space expansions expire, you may find you were using more space than you thought and either have to move files (what I chose) or pay for additional space.
As others have mentioned, versioning isn’t as clean as, say, a GoogleDocs collaboration, but this is only a problem if you anticipate having multiple people access the exact same file at the same time (frankly unlikely).
I’ve also had issues with the desktop install of Dropbox. Nothing major that a reboot/reinstall didn’t fix, but for the less tech-savvy, that can be very frustrating.
Nothing specific comes to mind; Dropbox was the first real file-sharing software I used and was a pioneer in this industry space. However, younger and more nimble competitors are starting to beat it out on price and features. Explore your options. I personally recommend Box.com instead of Dropbox.
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Dropbox is great and is always getting better. I really like how you can download a folder to your computer that directly links with dropbox online.
Nothing that I can bring out. Probably they face intense competition from other cloud service providers.
The need to download asserts if selective sync is not enabled on a certain file or folder. This creates some duplication and fills memory on a computer.
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We use Dropbox Business as our #1 place for file sharing and storage among our company. I like how easy it is to clear up space by sending files to the cloud, but yet you can still see them on your desktop. I also love that you can have access to everything in one place, without Having to constantly switch logins.
I do wish the home webpage was a little bit more user friendly, but other than that nothing- great company.
Nada, I had used the Dropbox for my personal files at home and was already familiar with them.
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This company does file syncing very well. I’ve used a few other file syncing services in the past and just have not been impressed with their abilities or their value. It would have to take a lot for me even to consider switching from Dropbox.
I guess my only general gripe is that I wish their iPhone app didn’t take up so much memory on my phone. If they could figure out a way to “clear” whatever they cache on my phone, that would be handy. Other than that they are always updating and offering new things.
I pretty much knew everything I needed to know before I purchased my full business account. There were no surprises.
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Great for cloud storage of documents. Most useful for accessing documents on the go, or to back up files when switching to a new computer or other device. The business subscription is great for sharing documents with co-workers, storing commonly used files (such as logos and templates), and for collaboration. Doesn’t have all the features of other project management software, but for document sharing it has everything I need.
The home page/panel could be improved for better organization. That’s probably about the only thing.
Nothing. I have used a Dropbox personal account for about 8 years, so I am familiar with the company and the platform.
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