Dropbox Business is a file sharing and cloud storage solution that allows users to securely store, sync, share, and collaborate on files. It also has a Smart Sync feature that enables subscribers to access their Dropbox files directly from their desktop. We compiled Dropbox Business user reviews from around the web and determined that they have generally positive ratings. We also compared the most popular pricing options for small business owners.
Dropbox Business Customer Reviews
Ease of Use: Good
Customer Service: Good
Pricing: Good
Summary of User Reviews
What Dropbox Business does well:
Users who left a positive review of Dropbox Business like that the platform has an easy drag-and-drop interface. They also love that is is extremely easy to use and syncs across all their devices — which makes their files accessible from anywhere. Easy sharing of files with other people was also frequently mentioned.
What Dropbox Business does not do well:
Most users are generally satisfied with Dropbox Business; however, a few of them mentioned that simultaneous editing of files is not that optimized and leads to several conflicting versions. Several users also find that the pricing can be costly, especially when they need to share larger files and they need to pay for each person they share access with.
Most Helpful Positive User Review
A user who gave Dropbox Business a positive review on Capterra said that the platform has made it easy for everyone in their organization to access, review, and make comments on documents. She said that it made their communications process better compared to sending everything and replying to a lot of emails.
Most Helpful Negative User Review
One user who left a review of Dropbox Business on G2 Crowd said that she’s happy with the service in general, but she dislikes having to pay for the membership of every member of her team. She shared that since the free account has limited storage space, when she needs to share large amount of files to every team member, she would need to upgrade all of their accounts to the business membership.
Dropbox Business User Reviews from Around the Web
Here are a few other resources for finding helpful Dropbox Business customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
4.5 out of 5 | |||
*Average Rating as of November 10, 2017
Dropbox Business Pricing
Dropbox Business offers three subscription plans with prices that range from $15 to $25+ per user per month. There’s also a free version of the service — called Dropbox Basic — which includes 2GB of space. The main differences between the plans is the amount of storage space that comes with each.
| Monthly Pricing | (3 users minimum) | (3 users minimum) | |
| Annual Pricing | (3 users minimum) | (3 users minimum) | |
| Storage Space | |||
| Sharing and Collaboration Tools | |||
| Smart Sync | |||
| Office 365 Integration | |||
| Advanced Admin Controls | |||
| File Event Tracking | |||
| Integration and Development Support | |||
| Assigned Account Success Manager |
Compare Dropbox Business Competitors
Not sure if Dropbox Business is the right file sharing software for you? Check out our buyer’s guide comparing three top file sharing providers.
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Daisy Leal
Dropbox allows me to upload files without stopping, here there is no limit with respect to the weight of the files. It also allows me to share all kinds of documents through a simple link, it’s a much faster way to make transactions.
Dropbox for desktop has nothing useful, you can not upload or download any file, it is completely useless.
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Dolia Graterol
Dropbox allows you to upload all types of files from different media, it is great the fact of being able to upload a document without restricting formats, and also, can interact and exchange location.
Dropbox does not have a good download speed, the bandwidth connection is not so good, I would like it to be much faster than the current one.
I have been able to make different transactions with all types of employees within my company.
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Angel Salon
Dropbox always maintains a speed that does not compare with any other platform, its speed of rise and fall is considerably fast which generates time savings and quality control.
Dropbox has not made me spend bad times, for the moment I would continue to choose it.
It helps me a lot to be able to exchange important files with my co-workers, the truth is very useful.
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Alejandro Barreto
Dropbox allows me to have multiple files stored in my store without having to worry about how much space I have left free, it’s really good.
Dropbox has very high prices, I would recommend that the plans of the platform have discounts to obtain the best price.
It helps me a lot to keep my work area organized, since in my company there is constant paperwork and with it I can better organize the documents.
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Shivakant Dubey
I like that Dropbox has a mobile application that allows you to use the program not only on the computer but also on the iPhone or iPad. Since the program is synchronized, you will definitely be sure that all your files will be in place. To upload a file to Dropbox, I just need to drag it to the correct folder, it’s easy and fast. While uploading, creating and sharing files is common among cloud storage applications, Dropbox makes it easy for me to synchronize documents.
I will not have access to my files, if I do not have an internet connection
When doing collaborative work, you must have a good communication to coordinate when you are going to access to edit the documents, since several users cannot do it at the same time.
It’s like having the same folder on all of your computers and mobile devices at the same time. Using the desktop app means you won’t have to manually upload or download files in your Dropbox folder. In addition to storing the files, one can also share them with colleagues and friends, all using Dropbox.
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