Drum is a UK-based web conferencing software that allows users to start and host instant online meetings. Users can join meetings from their browsers, mobile phones, or via landline. We compiled Drum reviews from around the web and found that Drum has mixed ratings. We also compared the most popular pricing options for small business owners.
Drum Customer Reviews
Summary of Drum Reviews
What Drum does well:
What Drum does not do well:
Users who gave Drum a negative review said that although the user interface looked nice, the software isn’t as intuitive as it could be. Some customers need some time to learn how to efficiently use the software.
Most Helpful Positive User Review
A positive reviewer from the site GetApp said that Drum has become their go-to meeting app and that she was happy that it’s now integrated with Slack. She said that setting up an instant meeting via a channel is popular with her team, especially since they have many international clients. The call clarity and ease of document sharing impressed their American customers so much that they now request to use Drum rather than their existing dial in solution that have clunky downloads.
Most Helpful Negative User Review
A review from Capterra said that there were minimal instructions to help him navigate the software. In addition, there’s no live chat option, and it’s not as easy to join a meeting as it was to create one. He thought it needed to be more user-friendly.
Other Drum Reviews From Users Around the Web
Here are a few other resources for finding helpful Drum reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Sept 14, 2017|
Drum has three pricing options — Free, Standard, and Pro. The price ranges from $0-$14 per member per month. The main differences between the three plans are the number of team members allowed, the number of participants each conference can accommodate, and the availability of video conferencing.
(Est. from £5)
(Est. from £10)
|Third Party Integrations|
Unlike most web conferencing software on the market, the video conferencing function is only available in Drum’s Pro plan. Users can use the Free plan continuously, but only for audio conferences and with a limit to the number of participants and team members.
Its integration with Slack provides users with an easy way to communicate with team members and participants, as well as start instant meetings all in one place. This makes things a little bit more convenient when a user is gathering a large group of people for a web conference.
Other features include:
- Embed Drum on Website
- Dial-in Numbers
- Document Presentation
- Poll and Private Q&A for Webinars
- Drum API