Drum is a UK-based video conferencing software that enables its users to instantly conduct online meetings. Joining a meeting via desktop, mobile device, or landline involves a one-click process and replays may be listened to or viewed later. We compiled Drum user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of Drum User Reviews
What Drum Does Well
Users who gave Drum a positive review like its easy-to-use and intuitive user interface. Some also noted that they appreciate the software’s integration with Slack as this made conducting online meetings more convenient.
What Drum Does Not Do Well
Users who gave Drum a negative review complained that while creating a conference is easy, it is difficult for latecomers to step in once it has started. Some also find the process of having to give a participant a URL via email to be tedious, adding that this causes further delays.
Most Helpful Positive User Review
One user who gave Drum a positive review on GetApp said that it is a great tool to get meetings started and that she can even create a conference while offsite or on the go. She also added that the tools to make notes and annotations are very helpful for documentation.
Most Helpful Negative User Review
“Minimal instructions, no live chat, not easy to ‘join’ a meeting but easy to create a meeting. You have to give your guests a URL to join; however, that did not work when we attempted to use the site.”
– Tiffany M. Gordon
Drum offers one free plan and three subscription plans: Standard ($6/member/month), Pro ($13/member/month), and Enterprise (custom priced). The main differences between the plans include the numbers of audio conference participants and team members, as well as the availability of video conferencing.
Video conferencing is available only for Pro subscribers. For those interested in the Drum Enterprise plan, you may contact their sales team for more information.
Popular Video Conferencing Software 2020
Video Conferencing Software
Businesses that want a complete phone system package with built-in video conferencing
Businesses that want the best combination of features like reporting and cloud storage
Companies that already use GoTo products like GoToConference or GoToWebinar
Organizations that want free integration with Salesforce, G Suite, Slack, and other business applications
Business owners that need a video conferencing solution that supports international callers
Companies that want to host free meetings for up to 1,000 participants
Check out the list below of some of Drum’s features:
- Browser-Based Meetings
- Mobile and Landline Connection
- Screen Sharing
- Annotation Suite
- Audio Conferencing
- Video Conferencing (Pro Plan Only)
- Scheduling and Agenda Setting
- Drum API
- Embedding Drum on Website
- Web Meeting Replay
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What does Drum’s Free plan include?
Drum’s Free plan includes three team members, team and user rooms, three audio conference participants, and more than 10 local dial-in numbers. It also comprises of document presentation, screen sharing, Drum-branded embedding, and meeting replays.
What are the premium services included in the Pro plan?
Drum’s Pro plan covers all the features in the Standard plan but with 255 audio conference participants. This subscription plan also includes a webinar functionality, video conferencing, and priority customer support.
What are the ways to join a Drum web meeting?
There are three ways to join a Drum web meeting: browser-based, mobile, and landline.
Drum Overview Video
This video provides an overall background on what Drum can do to help small and large companies communicate and disseminate information to their staff and clients.
When choosing a video conferencing software provider, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Drum’s popular integrations:
Top Drum Alternatives
Not sure if Drum is the right fit for you? Read our reviews of all top video conferencing software providers.