Easel.ly is a web-based design software most useful for creating infographics. It also offers templates for various other projects like brochures, resumes, and reports. We compiled Easel.ly reviews from around the web and determined that Easel.ly has mixed ratings. We also compared the most popular pricing options for small business owners.
Easel.ly Customer Reviews
Summary of Easel.ly Reviews
What Easel.ly does well:
Users who gave Easel.ly a positive review liked how helpful their graphic designers are. This was mostly from users who opted for the Pro plan and got a chance to consult and work with Easel.ly’s graphic design team for a project.
What Easel.ly does not do well:
Users who gave Easel.ly a negative review had issues with customer service response being delayed or sometimes unaccommodating.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd subscribed to Easel.ly‘s Pro plan, then enlisted the help of Easel.ly designers to create an infographic for a nonprofit she volunteered for. She said the designers were able to include all of the information she wanted into an easily digestible format that looked great. She also said the designers were patient with her endless requests for tweaks and revisions, and they always responded within 24 hours with an updated version.
Most Helpful Negative User Review
A reviewer from Facebook said that he had a hard time getting responses from Easel.ly. He mentioned that he wanted to bring up the issue of a double charged Pro account due to a web error. He said he felt as if there was no customer service team or support team easily available to assist him.
Other Easel.ly Reviews From Users Around the Web
Here are a few other resources for finding helpful Easel.ly reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Sep 4, 2017|
Easel.ly offers two plans — Free and Pro. The Free account is free forever but has limited features, and the Pro account costs $3 dollars a month (billed annually). The Pro plan allows users to download their images as a PDF and provides access to more templates compared to the Free plan.
(User can upload
The Free account is great for simple projects like online promotional materials, but it has very limited options for big infographic projects. The Pro account gives users more options for customization and downloads.
A notable addition to the Pro account is the option to ask for help from Easel.ly’s graphic designers. This feature is most used by educational institutions and non-profits and have gotten glowing reviews so far.