Ebsta offers users a platform to enhance client engagement and improve the productivity of their sales teams. Its features consist of email tracking, contact management, as well as prospecting tools to connect with potential clients. We compiled Ebsta user reviews from around the web and determined that it has generally positive ratings. We also shared its available pricing options.
Summary of User Reviews
What Ebsta Does Well
Users who gave Ebsta a positive review highlighted the system’s Salesforce integration that helps to minimize the time needed to log contact details and track email conversations. They also mentioned that they like the system’s various features that allow them to monitor email campaigns and schedule meetings with clients.
What Ebsta Does Not Do Well
Users who gave Ebsta a negative review said that they sometimes experience system downtimes when using the tool. Some users also complain about minor system glitches that prevent Ebsta’s software from automatically syncing Gmail messages.
Most Helpful Positive User Review
One user who gave Ebsta a positive review on Capterra said that it is an essential tool for Salesforce users. He appreciates how it removes the need for manual input to the Salesforce platform especially when adding new contacts and tracking email conversations.
Most Helpful Negative User Review
One user who left a review of Ebsta on Capterra complained about the system downtimes that made it hard for them to update email conversations and customer details on their database. He also highlighted incidents when email synchronizations would take more than five minutes to finish, instead of its usual less-than-a-minute runs.
Ebsta offers two paid subscription plans, billed annually: Inbox ($30/user/month) and Team ($50/user/month). The main difference between the plans is access to premium features such as a dedicated account manager, reporting tools and analytics, engagement scoring, and more.
The two plans include automatic email and calendar synchronizations, and Salesforce integration. Both plans also provide Gmail users with unlimited email tracking, personalized workflows, automatic contact synchronization, as well as access to a meeting scheduler and the send later email function.
Check out the list below of some of Ebsta’s features.
- Automatic Email and Calendar Synchronization
- Automatic Contact Synchronization
- Chrome Extension
- Data Integration
- Email Tracking
- Engagement Scoring and Tracking
- Real-Time Notifications
- Reporting and Analytics
- Risk Analysis
Helpful Email Tracking Software Resources
6 Best Email Tracking Software for 2018 — Looking for an email tracking software? Read our guide that compares the features and pricing details of six email tracking systems.
Best Email Marketing Software: Which One is Right for Your Business? — In this guide, we identified the key features of several popular email marketing software. Read on for our comparison and review, including our top recommendations
Email Marketing Best Practices – 31 Tips From the Pros — Want to improve your email marketing strategies? Read our guide that enumerates email marketing practices that have been proven by the experts.
Can interested users request for a demo?
Yes. Interested users can get in touch with Ebsta’s customer support team to request for a demo.
Does Ebsta also track email opens and link clicks?
Yes. Ebsta even sends real-time notifications to users to help them monitor when a customer opens the email and if they click on the links included in the message.
Ebsta Overview Video
This video provides a quick overview on some of Ebsta’s features.
When choosing an email tracking software, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Ebsta’s popular integrations: