Ebsta offers users a platform to enhance client engagement and improve the productivity of their sales teams. Its features consist of email tracking, contact management, as well as prospecting tools to connect with potential clients. In this article, we cover Ebsta reviews and pricing. Ready to get started? Request a demo.
Ebsta pricing is based on four paid subscription plans: Inbox ($30/user/month), Team ($30/user/month), Dual ($50/user/month), and Enterprise (custom priced). All plans are paid annually. The main difference between the plans is access to premium features such as complete customer visibility, full admin control, service accounts, and more.
Dual (Inbox + Team)
Enterprise (Inbox + Team for 100+ Salesforce users)
*Annual plans are paid in full at the start of the billing cycle.
All plans include automatic email and calendar synchronizations as well as Salesforce integration. They also provide Gmail users with unlimited email tracking, personalized workflows, automatic contact synchronization, access to a meeting scheduler, and the “send later” email function.
Ready to get started with Ebsta? Request a demo.
Top Email Tracking Software 2019
Summary of Positive Ebsta Reviews
Users who gave positive Ebsta reviews said that it is user-friendly. Some liked its robust set of features. Others mentioned that it has a great set of third-party integrations.
One user who gave a positive Ebsta review on G2 said that it is a brilliant and efficient software for saving and tracking important conversations with customers. He added that it integrates seamlessly with Salesforce and offers a snapshot view of all contacts, enabling him to quickly spot opportunities in his pipeline. He described it as a must-have tool for sales/marketing professionals.
Summary of Negative Ebsta Reviews
Users who gave negative Ebsta reviews complained that its updates and improvements are only for Gmail. Some reported system glitches at some point. Others mentioned that there was a change in pricing without prior notice.
One user who gave a negative Ebsta review on G2 reported encountering system glitches and token failure. He also wants to see some improvements such as attachments in SFDC email activity history.
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Check out the list below of some of Ebsta’s features:
- Automatic email and calendar synchronization
- Data integration
- Email tracking
- Engagement scoring and tracking
- Real-time notifications
- Reporting and analytics
- Risk analysis
- And more
What support resources does Ebsta provide?
Ebsta maintains a blog and provides FAQs, webinars, and podcasts to help users navigate and maximize software use.
Does Ebsta track email opens and link clicks?
Yes. Ebsta even sends real-time notifications to users to help them monitor when a customer opens the email and if they click on the links included in the message.
Here is a list of some of Ebsta’s popular integrations: