Eckoh is a contact center software that helps users streamline customer engagement. It also provides a secure payment solution along with other features such as agent desktop, call recording, email management, web chat, and more. In this article, we cover Eckoh reviews and pricing. Ready to get started? Visit its website.
Eckoh pricing is not readily available on its website. Per agent rates from similar service providers can range from $19 to $49 per month, with more extensive ones ranging from $50 to $150+ per month. Interested users may contact Eckoh’s sales team for more information.
Ready to get started with Eckoh? Visit its website.
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Summary of Eckoh Reviews
As of the date this article was written (Aug. 27, 2019), there are no Eckoh reviews available online. If you are a past or current Eckoh customer, leave a review to help other business owners who are deciding whether or not to use the company.
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6 Best Call Center Phone Systems for 2019: Call center phone systems help call and contact centers answer, route, and manage phone calls. In this guide, we looked at a variety of call center phone systems and compared them by price, features, and ease of use.
Check out the list below of some of Eckoh’s features:
- Agent desktop
- Call recording
- Number management
- Visual IVR (interactive voice response)
- Email management
- Web chat and chatbots
- And more
What communication channels does Eckoh support?
Eckoh offers omnichannel customer engagement that enables customers and agents to communicate through the following: web chat, call-back, co-browsing, social agent, and knowledge-based solutions.
What types of secure payment processes does Eckoh offer?
Eckoh offers the following contact center payments: agent-assisted, automated, e-Wallet, and web chat payments. To ensure payment and data security, Eckoh is compliant to the Payment Card Industry Security Standards Council (PCI SSC) and General Data Protection Regulation (GPDR).
Here is a list of some of Eckoh’s popular integrations: