eClinicalWorks is an electronic health records (EHR) provider and practice management (PM) solution for medical professionals. It features appointment management, charting, e-prescribing, E/M coding, reporting, and a patient portal. In this article, we cover user reviews and pricing. Ready to try eClinicalWorks? Request for a demo.
What eClinicalWorks Does Well
Users who gave eClinicalWorks a positive review said that the system is easy to navigate and is customizable. Many also liked its accessibility because of its cloud technology. Some also commended the efficiency of its clinical documentation process.
One user who gave eClinicalWorks a positive review on G2 Crowd said that the program is intuitive and offers a lot of customization options. He also mentioned that it has many useful functions such as claim submission tracking, appointment scheduling, and patient progress note sharing.
What eClinicalWorks Does Not Do Well
Users who gave eClinicalWorks a critical review complained about system crashes and bugs. Some said that the customer support team is unreliable, citing failure to immediately provide solutions to technical difficulties. Some also wished for better reporting and analytics functionalities.
One user who gave eClinicalWorks a critical review on Capterra said that the online support team is slow to respond even when the ticket submitted is marked as high priority. He reported that since the company’s phone support is not US-based, language barrier is often an issue. He also mentioned that the program is a bit expensive compared to similar providers.
eClinicaWorks offers three pricing plans. Their EHR system costs $449/month/provider. The EHR with practice management solution costs $599/month/provider. For their Revenue Cycle Management service, the company takes a 2.9% share of the practice collections. Initial on-site training included for practices with 1-9 providers. Additional fees apply for practices with more than nine providers.
|EHR with PM|
|Revenue Cycle Management|
Ready to get started with eClinicalWorks? Request for a demo.
Check out the list below of some of eClinicalWorks’ features:
- Electronic Medical Records
- Practice Management
- Revenue Cycle Management
- Population Health Management
- Patient Engagement
- Patient Portal
- Registry Reporting
- Billing Implementation Services
- Unlimited Free Webinars/Videos
Is eClinicalWorks HIPAA-compliant?
What are the technical requirements to use eClinicalWorks?
Here is a list of some of eClinicalWorks’ popular integrations: