ECTS is a help desk software that allows users to automate and manage complex complaint processes. This system enables customers to easily send their complaints online, notify the proper team or individual in your organization that handles each specific complaint, collaboratively work on an investigation, and track resolution progress while creating a secure and efficient environment. In this article, we compared its available pricing options.
Summary of User Reviews
As of the date this article was written (07/20/2018), there are no user reviews of ECTS online. If you are a past or current ECTS customer, leave a review to help other small business owners that are deciding whether or not to use the software.
ECTS does not publish its pricing on its website, but services from similar providers have an average monthly cost of $74.01. Those with basic functionalities can range from $1-$49/month, while the extensive ones can cost $100-$149/month.
Check out the list below of some of ECTS’ features.
- ECTS Portal
- Data Migration
- External Portal Features
- Customizable Settings
- Automation and Reminders
- Document Management
- Systems Integration
- And More
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Does ECTS offer a demo?
Who are the typical users of ECTS?
ECTS’ typical customers are small and medium businesses, large enterprises, government, non-profit institutions, finance and insurance, and other different types of industries.
ECTS Overview Video
This video shows the workflow process on how ECTS can help organizations speed up the complaint resolution process with accuracy and maximize the support team’s productivity.