ECTS is a help desk software that allows users to automate and manage complex complaint processes. Its key features include automated workflow, phone log, audit log and history, document library, calendar, and more. In this article, we cover ECTS reviews and pricing. Ready to get started? Request a demo.
ECTS pricing is based on two licensing options: Term (tier prices range from $17-$18) and Perpetual (tier prices range from $28-$35). Each license type offers a specific tier for small, mid-size, and large government agencies. The main difference between the licenses is access to premium features such as the availability of support, upgrades, and licensing portal.
$17 to $18
$28 to $35
Ready to get started with ECTS? Request a demo.
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Summary of ECTS Reviews
As of the date that this article was written (August 20, 2019), there are no up-to-date ECTS reviews available online. If you are a past or current ECTS customer, leave a review to help others that are deciding whether or not to use the software.
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Check out the list below of some of the ECTS’ features:
- ECTS portal
- Data migration
- External portal features
- Customizable settings
- Automation and reminders
- Document management
- Systems integration
- And more
What are some of the user support add-ons that ECTS provides?
ECTS provides user and training guides, and learning materials such as a datasheet, a features list, and a brochure to help users navigate and maximize software use.
Who are the typical users of ECTS?
ECTS’s typical customers are small and medium businesses, large enterprises, government, nonprofit institutions, finance and insurance, and other different types of industries.